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day for 6 weeks; Workshops are scheduled for twice to three times a week depending upon subject matter; basic skills and GED tutoring are once to twice a week; homework is assigned several days a week; job search and labor market information are on-going. The youth will also participate in monthly meetings to educate them on various issues that affect them today. 4. What is the frequency of staff interaction with WIA participant? Will other non-WIA agency staff be providing elements of the program? If so, please describe. From initial enrollment until time of exit, WIA staff will interact with youth at least once per week to ensure success of achieving their goals. Once the youth has exited the program, contact will be made twice per month. If a youth is working on obtaining their high school diploma and an instructor from Access will come in once per week to provide tutoring as needed. Youth who participate in our monthly "Youth Meetings," will be assisted by various non-WIA organizations depending on the topic. For example, Chicano Unidos may provide a guest speaker to discuss such topics as making right decisions instead of being involved with gangs. Any of the activities involving non-WIA providers will be facilitated or overseen by BRIDGE staff. 5. What services will be offered after youth exits the program and how will program keep in touch with youth who have existed? All youth will be contacted at least twice a month by their case manager after exiting the program. Documentation of contact and results will be maintained in their case files for monitoring purposes. Youth will also have access to job retention workshops and activities as well as supportive service if needed. The youth can still participate in our monthly meetings to ensure their success and some youth are ask to come back to give their testimonials on their success with the program to help others. Those youth who may be laid off from work or loses a job, may still come in for employment services or updating resumes. All follow-up activities for youth include receipt supportive services if needed. The program will constantly ensure all data information is updated to meet the client's needs. C. Goals /Objectives and Performance Levels 1. How will services to be provided aid in meeting the WIA performance goals Workshops in Anger Management, Life Skills (to include decision making, communicating effectively, time management, etc.), and Financial Management are mandatory requirements that will promote and assist youth toward becoming self sufficient. In addition, adult mentoring will provide youth to have a positive attitude and a new outlook on achieving goals. Other services will include tutoring provided by The Bridge staff and Access to help ensure basic literacy skills are met. The national industry recognized NRF Customer Service Certification Training will be offered to all the youths in order to obtain their credential. Job Readiness and Job Retention Workshops will also be offered to ensure participants understand how get a job and how to maintain a job or if they decide to go into post secondary/vocational/ or an apprenticeship program. Page ~ 4 EXHIBIT A