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Elle Martinez <br />Program Supervisor (5 years w/ SUFK OC) <br />B.A. Psychology <br />• Coordinates employment readiness curriculum and training for clients. <br />• Evaluates client readiness for employment. <br />• Assists clients with job search. <br />• Coordinates logistics of employment with case managers and mentors. <br />• Provides accurate recordkeeping to meet all program requirements. <br />• Maintains client files in accordance with HUD and program requirements. <br />• Manages a team of staff, volunteers, and interns in accordance with SUFK Standards. <br />• Manages the Work Activation & Readiness Project (WARP) internship program. <br />• Provides ongoing assessment of the WARP program, reporting to the Program Director any deficiencies <br />and plans for correction. <br />• Manages the day-to-day operations of the WARP internships. <br />• Recruits, selects, on-boards, and evaluates WARP interns. <br />• Reviews and approves work prepared by interns including resumes, budgets, etc. <br />• Acts as role model and instructs interns regarding appropriate professional conduct. <br />• In coordination with our Host Businesses, develops a plan for the orientation, development, and <br />ongoing training of interns. <br />• Provides mentoring and training to interns. <br />• Develops and maintain effective communication between interns and Host Businesses. <br />• Ensures that all interns are being supervised and coached. <br />• Develops and maintain relationships with Host Businesses. <br />Nancy Roque (2 years with SUFK) <br />Case Manager <br />B.S. Child and Adolescent Studies <br />• Conducts outreach as necessary to locate homeless and at-risk youth in need of SUFK OC services. <br />• Ensures holistic case management by conducting comprehensive screenings and assessments with <br />individuals (or families) to collect functional, environmental, psychosocial, financial, employment, <br />housing, educational, and health information, as appropriate. <br />• Assesses the barriers that clients are facing and develops a case plan. <br />• Guides and manages volunteer support team that mentor and tutor clients. <br />• Coordinates individual client milestones to help them meet short and long term goals. <br />• Provides service linkages and support systems to ensure client's basic needs are met, such as health <br />care, hygiene, and housing. <br />• Performs crisis intervention and counsels clients that are confronting issues adversely affecting their <br />lives, such as mental illness, addiction, abuse and trauma. <br />• Completes Client Outcome Matrix and uses Database and HMIS to track and maintain accurate case <br />notes and program data. <br />• Collaborates with the Case Management Team by attending weekly meetings to discuss the <br />effectiveness of programs and client progress. Adjusts strategies to meet each client's level of need and <br />improves their treatment plan. <br />• Establishes and maintains confidential case files for clients and prepares required statistical reports for <br />program management and evaluation. <br />• Act as role model and provides instruction to interns and staff regarding appropriate professional <br />conduct. <br />11 <br />EXHIBIT 3 <br />  <br />  <br />City Council 10 – 334 7/1/2025