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Exhibit A Scope of work— Graviton Consultant Agreement <br />• QneNote —A Microsoft Office 365 application, QneNote is the project team's tool to set <br />meeting agendas and record meeting notes. Graviton will work with the City to ensure City <br />project team members are able to access the Graviton managed Microsoft Office 365 <br />OneNote application. <br />• Mira —The project's cloud -based visual collaboration tool, Miro is leveraged to develop <br />business process maps, mind maps, and other system and project related diagrams. Graviton <br />will license M iro for the project and will make the software available to the City project team <br />members. <br />• Adobe Captivate — An authoring tool, Adobe Captivate is used by the project team to develop <br />communications and eLearning video content. Graviton will license Adobe Captivate for the <br />project and will make the software available to the Graviton project team members. <br />• LearnUpon--The project's cloud -based learning management system delivers eLearning <br />content to end users and serves as an operations support knowledge base. Graviton will <br />license LearnUpon for the project and will make the software available to the City project <br />team members. The use of LearnUpon is optional and subject to further planning of end user <br />training activities. <br />Project management team members will use SharePoint, Smartsheet, and QneNote tools daily. The <br />project team's use of those tools is documented in greater detail below. <br />4.1.1.1 SharePoint — Project Collaboration Tool <br />Graviton will provide access to a dedicated SharePoint site for the City and the <br />project team. The SharePoint site aligns with the implementation plan stages, <br />tracks, and deliverables to create a tool for information repository and <br />collaboration on implementation tasks and deliverables. The specific use of the <br />SharePoint site will be determined by the City and Graviton project managers 0 <br />and will be documented in the Project Management Plan deliverable. The dedicated SharePoint site <br />will be provided by Graviton for the City during the plan stage of the project and will be administered <br />by Graviton project team members through completion of the Project Closeout deliverable. The <br />Project Closeout deliverable will establish a plan for the transition of project artifacts from the <br />project's SharePoint site to the City's network or a City SharePoint site. <br />4.1.1.2 Smartsheet — Project Management Tool <br />Schedule management is a foundational project management <br />process outlined in the Project Management Plan deliverable. pi srnartsheet <br />To ensure project team access and collaboration, Graviton <br />will use Smartsheet software as the standard tool for <br />establishing and maintaining project schedules. Graviton will <br />also leverage Smartsheet for project management processes such as quality management and risk <br />management. The Graviton project manager will establish and manage the risk log, issues log, <br />decision log, and change log using the Smartsheet software. Smartsheet will also be used by Graviton <br />to record and managed test cycle issues. Graviton will license Smartsheet for the project and will <br />make the software available to the City project team members. The specific use of Smartsheet for <br />managing the project schedule will be determined by the City and Graviton project managers and will <br />25 [9RA)!TON <br />usnNc sawvIccK <br />v <br />