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'r CITY OF SANTA ANA <br /> Contractor shall prepare a monthly written invoice for amount of hour's worked, a listing of <br /> each location cleaned by Work Order Number and total amount debris/rubbish disposed <br /> of by tonnage. Invoices are to be submitted on the first day of each month, or as deemed <br /> necessary by the Projects Manager. <br /> Contractor shall email all invoices to: MSlnvoices aasanta-ana.orc <br /> XI. PROTECTION AND RESTORATION OF EXISTING IMPROVEMENTS <br /> Contractor shall be responsible for the protection of public and private property adjacent to <br /> the work and shall repair or replace all existing improvements, which are damaged or <br /> removed as a result of his operations if said existing improvements are not designated for <br /> removal. <br /> XII. WORK HOURS <br /> Contractor's regularly assigned activities shall be performed from 7:00 a.m. to 3:30 p.m., <br /> Monday through Friday. The schedule shall be provided by the Projects Manager. <br /> Deviation from these hours/days shall not be permitted without the prior consent or direction <br /> of the Projects Manager except for emergencies involving immediate hazard to persons or <br /> property and per the Santa Ana Municipal Code. <br /> Occasionally, Contractor will be assigned work that will deviate from the established work <br /> hours and will require Contractor to be available and work alternative hours during early <br /> morning hours, late night, overnight, and weekends. Projects Manager will work with <br /> Contractor to provide as much lead time as possible. <br /> XIII. EMERGENCY INFORMATION <br /> The names,addresses and telephone numbers of Contractor and subcontractors, or their <br /> representatives, shall be filed with the City prior to beginning work. <br /> XIV. RESPONSE TIMES <br /> 1. Routine <br /> Routine: 48-hour response or sooner to site from time of contact for anything <br /> that needs attention prior to the next maintenance cycle, but has no immediate <br /> cost or threat of loss. <br /> 2. Contractor shall respond to City Staff within one (1) hour of notification during <br /> normal work hours. <br /> XV. WORK BY CITY FORCES DUE TO CONTRACTOR <br /> NONCONFORMANCE <br /> Should the Contractor fail to correct deficiencies of public nuisances that have been created <br /> because of his operations, then these will be considered to be of an emergency nature and <br /> City of Santa Ana RFP 25-116 Page 27 of 60 <br />