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DocAccess Service Proposal for City of Santa Ana, CA Page 4 of 15 <br />The DocAccess Solution <br /> <br />DocAccess transforms your existing PDFs into fully accessible documents without changing your files or <br />website structure. Our cloud-based solution provides: <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br />Accessibility <br /> <br />Automatic conversion to screen-reader <br />compatible HTML with proper semantic <br />structure and WCAG 2.1 AA compliance. <br /> <br />Users can search within documents and ask <br />questions in plain language, getting instant <br />answers in their preferred language. <br /> <br />Responsive design ensures perfect viewing <br />on all devices, from smartphones to desktop <br />computers. <br /> <br />Real-time translation powered by Google <br />Translate, prioritizing languages spoken in <br /> <br /> <br />24/7 access to professional interpreters via <br />Aira for users who need additional <br />assistance - included at no extra cost. <br /> <br />AI-generated comprehensive alt-text for all <br />images, charts, maps, and diagrams <br />following WCAG best practices.