25I - RIGHT-OF-WAY SRVS FOR CIP - Laserfiche WebLink

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Request for Proposals for Right of Way Consulting and Related Services Specialty Area (A5) Acquisition, Relocation, and Property Management Services At the same time, this will be the occasion to deliver specific information regarding the relocation program and the beginning of the "personal presence" discussed above. OPC staff will take the time to go through the information being delivered, and in essence, "teach" the relocation program. We have found that while the relocation program and its goals are not complex, understanding the specifics of the process and payments may lake a number of explanations before the displacees have a good understanding of what is required of them, as well as what is avallable to them and how to take advantage of the relocation benefits to which they are entitled. Follow up meetings, letters and phone calls are made to continue to gather necessary documentation as well as provide additional "teaching" of the relocation program and process. OPC considers extensive advisory assistance paramount to a successful relocation. Eligibility Determinations & Advises Service: During this time, all necessary documentation is being requested and received from the project occupants, and a search for available, comparable, replacement housing or replacement business sites is being conducted. The combination of personal data collected and available replacement housing is used in the determination of the occupant's specific financial entitlements in the case of residential relocations. OPC staff will select a comparable replacement dwelling out of at least three that best fit the elements of comparability to the subject, or via a rent schedule, if project circumstances allow. In the case of a business relocation, OPC staff will help secure moving and/or contractor bids to establish costs for the business to relocate their equipment and personal property. The Project Manager will make the final relocation entitlement determination and submit it to the City for approval. Once the eligibility amount is approved, OPC staff will make another personal visit to the displaces to deliver'-the Notice of Eligibility and explain the benefits to which they are entitled. The displacees are also counseled as to what they must do to claim said benefits. . When residential occupants have located replacement housing, inspection of the units will occur to make sure they meet decent, safe and sanitary standards. Additional assistance, as needed, will be provided to assist with such things as working with landlords, property managers,. real estate agents, escrow and loan officers to secure replacement housing. OPC will also assist with the preparation and processing of relocation claims for . the eligible occupants. When a displaced business has identified a suitable replacement site, OPC will help the business owner determine the disposition of any Furniture, Fixtures & Equipment - whether it Is to be moved under the Relocation Program or sold to the City as an acquisition cost. With OPC, while 'tenant acquisition" is generally considered to be an acquisition-related activity, the disposition of FF&E and bulk sale escrows typically will be handled by the relocation agent assigned to the case for continuity and efficiency as well as to avoid the duplication of payments. Page 35 251-27