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Part A - NEC Systems <br />• Five (5) NEC NEAX 2400 IPX (8800) PBXs <br />• Two (2) NEC IVS2000 PBXs <br />• Seven (7) NEC IPS2000 PBXs <br />• Ten (10) NEC INFOSET408 Key Systems <br />• One (1) NEC Mark II Hybrid Key System <br />• Two (2) NEC Electra Professional Hybrid Key Systems <br />• One (1) EDAC Voice Recorder Interface Unit with 60 ports <br />• There are three locations with a total of thirteen (13) NEC VoIP telephones installed <br />• There are approximately 3770 equipped voice ports citywide <br />Part B - CENTIGRAM Voicemail System <br />• One (1) CENTIGRAM 640 Voicemail System containing 40 ports and 120 hours of <br />storage <br />The City may at any time during the term of this agreement change with additions or <br />subtractions the amount, type, location, etc. of the telephone systems/equipment to be <br />supported by the Vendor. Charges will be adjusted in accordance with the Agreement between <br />the Vendor and the City. <br />Refer to Appendix B for the individual locations and descriptions of the above equipment. <br />4.0 VENDOR QUALIFICATIONS <br />The selected Vendor will: <br />Part A - NEC Systems <br />• Be NEC certified/authorized on each of the various types of telecommunication <br />systems used by the City of Santa Ana (see Section 3.0). <br />• Maintain its NEC certification/authorization throughout the term of the agreement for <br />the company and for every technician sent to service City of Santa Ana equipment. <br />• Present evidence of NEC certifications/authorization to the City Telecommunications <br />Coordinator as part of the proposal package that is submitted. <br />Part B - CENTIGRAM Voicemail System <br />• Present evidence of the ability and capability of the company to provide maintenance <br />services on the CENTIGRAM 640 Voicemail System throughout the term of the <br />agreement <br />5.0 SERVICES SOUGHT <br />5.1 Overview <br />The City seeks a term of three (3) years with possible extensions of three (3) additional one-year <br />periods at the City's discretion. <br />The City seeks a Vendor to provide full-service maintenance for the City's NEC Telephone System <br />network and/or CENTIGRAM Voicemail System. <br />The City will consider this maintenance support in two separate ways: <br />Part A - NEC Systems <br />• The City's NEC telephone systems and related infrastructure and subsystems <br />25A-14