LEGACY VOICEMAIL, INC. 1 -2011 - Laserfiche WebLink

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Part A —NEC Systems • Five (5) NEC NEAX 2400 IPX (8800) PBXs • Two (2) NEC IVS2000 PBXs • Seven (7) NEC IPS2000 PBXs • Ten (10) NEC INFOSET408 Key Systems • One (1) NEC Mark II Hybrid Key System • Two (2) NEC Electra Professional Hybrid Key Systems • One (1) EDAC Voice .Recorder Interface Unit with 60 ports • There are three locations with a total of thirteen (13) NEC VoIP telephones installed • There are approximately 3770 equipped voice ports citywide Part B — CENTIGRAM Voicemail System • One (1) CENTIGRAM 640 Voicemail System containing 40 ports and 120 hours of sto rag e The City may at any time during the term of this agreement change with additions or subtractions the amount, type, location, etc. of the telephone systems /equipment to be supported by the Vendor. Charges will be adjusted in accordance with the Agreement between the Vendor and the City. Refer to Appendix B for the individual locations and descriptions of the above equipment. 4.0 VENDOR QUALIFICATIONS The- selected Vendor will Part A —NEC Systems • Be NEC certified /authorized on each of the various types of telecommunication systems used by the City of Santa Ana (see Section 3.0). • Maintain Its NEC certification /authorization throughout the term of the agreement for the company and for every technician sent to service City of Santa Ana equipment. • Present evidence of NEC certifications /authorization to the City Telecommunications Coordinator as part of the proposal package that is submitted. Part B — CENTIGRAM Votcemail System • Present evidence of the ability and capability of the company to provide maintenance services on the CENTIGRAM 640 Voicemail System throughout the term of the agreement 5.0 SERVICES SOUGHT 5.1 Overview The City seeks a term of three (3) years with possible extensions of three (3) additional one -year periods at the City's discretion. The. City seeks a Vendor to provide full- service maintenance for the City's NEC Telephone System network and /or CENTIGRAM Voicemail System. The City will consider this maintenance support in two separate ways: Part A —NEC Systems • The City's NEC telephone systems and related infrastructure and subsystems 4