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CUSTOMER NAME AND ADDRESS: City of Santa Ana 20 Civic Center Plaza PBPS OPERATING CENTER: Rancho Dominguez, California MAIL PROCESSING AGREEMENT DATE: July 3, 2006 ATTACHMENT B MOVE-UPDATE REQUIREMENT 1.1 Move-Update Option. Customer will complete a Certification of Move Update Compliance form as may be reasonably requested by PBPS from time to time in order to confirm the Move Update Option selected by Customer on a job by job basis. Customer's selections include the following move-update option(s): Indicate the selected option by olacine an "X" in each coh Option First Class Letter First Class Standard Class and Postcard Mail Flat Mail Letter Mail Not A licable X X A USPS approved Move Update Solution provided and utilized b Customer X PBPS Move Update Solution w/ PBV Protect (an MLOCR- based software application such as Siemens UMove or USPS FAST orwarci? rovided b PBPS A USPS approved Move Update Solution provided and utilized by Customer on all mail, except for designated jobs within the mail category type indicated in the column(s) to the right and as agreed by the parties on which PBPS shall utilize the PBPS Move U date Solution w/ PBV Protect Performance Based Verification (PBV) is the USPS testing [o determine if a mail owner's addresses are being updated as required by USPS Move Update Compliance regulations. Customers electing to rely on their own application of a USPS Move Update method will reimburse PBPS for any penalties or postage assessments imposed by the USPS due to, or caused in part by, Customer's mail which fails PBV, based upon PBPS's calculation of Customer's pro-rata portion of such penalty or assessment for that day. Customers electing the PBPS Move Update Solution w/ PBV Protect will be insured against such penalties or postage assessments imposed by the USPS against PBPS, even if any of Customer's enrolled mail fails the daily PBV. If Customer has not selected the PBPS Move Update Solution w/ PBV Protect option, the remainder of Attachment B is not applicable. If Customer has selected the PBPS Move Update Solution w/ PBV Protect option, such selection is governed by the terms of paragraphs 1 .2 through 1 .4 of Attachment B. 1.2 Physical Requirements for PBPS Move Update Solution: PBPS can only spray barcodes on mail pieces that are non-glossy with a sufficient clear zone in the lower right quadrant. Customer will be required to use another approved Move Update method for non-conforming mail pieces. 1.3 PBPS Move Update Solution w/ PBV Protect -Fee: Application Fee of $N/A per each piece of mail scanned. 1 .4 Additional Service Outions•: a. "DO NOT FORWARD" endorsement for $ N/A per N/A. b. ADDRESS CORRECTION REQUESTED ("ACR") endorsement for $ N/A per N/A . c. FACSIMILE SERVICE for $ N/A per piece sorted. *These options require specific USPS authorization, which must be obtained by Customer in advance. CUSTOMER HEREBY ACCEPTS AND AGREES TO THESE TERMS AND CONDITIONS FOR THE MOVE UPDATE OPTIONS SELECTED ABOVE: Customer: CITY OF SANTA ANA By: Name: Title: Address: Date Signed: Page 4 of 4 040107