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<br /> <br /> i <br /> i <br /> <br /> <br /> <br /> <br /> 1 job, empower participants to manage conflict and change at the workplace, and <br /> <br /> 2 assist participants in discovering opportunities for growth and development at <br /> 3 any job. <br /> <br /> 4 4.4 Provide training, case management, and coaching to assist the <br /> 5 participant in obtaining and retaining employment. <br /> <br /> 6 4.5 Assign participant to an appropriate VTR or WEX activity based on <br /> 7 the participant's experience and interest within seven (7) business days from <br /> i <br /> 8 the date of the referral, unless otherwise directed by ADMINISTRATOR. <br /> 9 4.6 Monitor the progress of all participants by meeting every two (2) <br /> <br /> 10 weeks, or more often if needed, with the participant and the training facility <br /> 11 or work site to discuss action steps needed to successfully complete the <br /> f <br /> 12 program. <br /> 13 4.7 Use positive reinforcement techniques and ensure participants are <br /> <br /> 14 aware that their assignment is being closely monitored. <br /> 15 4.8 Refer participants' supportive services needs, such as food, <br /> <br /> 16 transportation, housing, legal assistance, and clothing, to WTW staff for <br /> <br /> 17 assistance. <br /> i <br /> 18 4.9 Maintain a case file for each participant served under this <br /> 19 Agreement in each VTR and WEX activity in a format approved by ADMINISTRATOR. f <br /> 20 The case file will include, but not be limited to, the following: <br /> <br /> 21 4.9.1 Initial referral form. <br /> 22 4.9.2 Documentation of all correspondence in regards to the <br /> <br /> 23 participant's participation in VTR or WEX activities, including any <br /> 24 correspondence involving any subcontractors. <br /> <br /> 25 4.9.3 Participant attendance records. <br /> f <br /> 26 4.9.4 Documentation, including dates, of any problem occurrences <br /> 27 reported by the VTR or WEX work site. <br /> 28 4.9.5 All correspondence related to any Workers' Compensation <br /> <br /> <br /> NAMMA11) 5 of 18 (December 22, 2011) <br /> <br /> 20B-47 <br />