Laserfiche WebLink
3.5. Cutover to ATIMS <br />ATIMS and the CITY will achieve the cutover to the new system in the following manner. <br />Pre - production Activities. ATIMS will be performing the data conversion of legacy CITY data <br />and will perform a "practice" cutover exercise utilizing the legacy CITY data used for testing and <br />training. A core team of the CITY's staff will intake new cases, create documents, and generate <br />reports within the system. They will log any major problems as they utilize the practice <br />production system. ATIMS, with reasonable assistance from the CITY, will address and solve <br />the problems on the practice system. ATIMS and the CITY will then agree on a date /time for <br />system cutover. <br />Acceptance Phase. After ATIMS has installed the Licensed Software and both the CITY and <br />ATIMS have mutually agreed that the system is functional, the CITY shall have a period of thirty <br />(30) days ( "Acceptance Period ") from the date of installation to verify that the licensed software <br />performs to the specifications. <br />In the event that the CITY determines that the Licensed Software does not meet such <br />specifications, the CITY shall notify ATIMS in writing, and ATIMS shall modify or correct the <br />Licensed Software as required. The date of Acceptance will be that date upon which the CITY <br />provides ATIMS with written notice of the satisfactory completion of the Acceptance testing. <br />Acceptance testing will be performed by the CITY prior to production cutover. ATIMS will <br />devise, and the CITY will approve a formal test plan and form. The CITY will monitor and <br />approve results of tests conducted prior to system acceptance. <br />The CITY and ATIMS will sign and date all testing results and will agree on whether or not the <br />system passes or needs more modification and testing. If the functioning requirements of the <br />system fail at testing, ATIMS will correct the problems at no additional cost to the CITY. This is <br />only applicable for functions already within the system. In that event the acceptance testing <br />process will be repeated after the changes are made as many times as needed, until the <br />application passes. <br />Acceptance testing will be completed when ATIMS and the CITY agree that the system is ready <br />for production, and when both parties sign, date and check the final acceptance on the testing <br />forms. <br />Production Cutover. On a date agreed to by both parties, the CITY will begin production use of <br />the ATIMS software. There will be a freeze on any further data entry into the existing Jail <br />Management System so that the production data will be current when the actual cutover takes <br />place. <br />ATIMS will provide priority processing for all calls during the first month of cutover to <br />troubleshoot any problems that may arise and to assist users in their use of the system as <br />needed. If it is determined that a higher level of support is required, the CITY and ATIMS shall <br />agree on the specifics of additional support required. ATIMS will shift to maintenance mode from <br />this point forward. <br />