Laserfiche WebLink
BETA SITE UNDERSTANDING <br />This document defines the understanding between Advanced Technology Information <br />Management Systems (ATIMS) and the City of Santa Ana , in which the City agrees to test a <br />software program known as Jail Management Software (JMS) and keep ATIMS aware of the <br />test results. <br />1. Background <br />ATIMS has chosen the Santa Ana Police Department to be a Beta Site for its Jail Management <br />Software. In the computer industry a Beta Site agreement generally refers to an understanding <br />between a vendor and their selected partner to deploy unfinished software in a real -world <br />environment, subsequently working in cooperation to reach a finished product. This is the <br />specific case with the agreement between ATIMS and the City of Santa Ana. BETA testing <br />means the software is deployed within a real -world environment while still in its final stages of <br />development, with the specific intent of working out bugs (computer code /program defects) <br />and /or identifying needed modifications or changes. The City of Santa Ana will work <br />cooperatively with ATIMS to send back information on bugs that are experienced while field <br />testing the program and offering suggestions for enhancement. This relationship allows the <br />vendors' programmers to correct bugs. <br />As part of the BETA site agreement, ATIMS will be providing the City of Santa Ana software and <br />users licenses free of charge. This arrangement is beneficial to both parties as the City receives <br />costly software at no charge and ATIMS gains the opportunity to deploy their software in a real - <br />world environment, exposing it to a variety of users utilizing the system throughout their job <br />functions to identify issues that normal internal quality control would not catch and identify. <br />2. ATIMS's Obligations <br />ATIMS shall provide the City with software, licenses and any necessary documentation and <br />instruction needed to use JMS. ATIMS will work cooperatively with the City of Santa Ana to <br />address reported bugs and enhancement requests. Upon satisfactory completion of the testing, <br />ATIMS shall furnish the City with the production release of the JMS. <br />3. The City of Santa Ana's Obligations <br />The City shall test the JMS under normally expected operating conditions in the City's <br />environment during the test period. The City will gather and report test data as agreed upon <br />with ATIMS. The City will allow ATIMS access to JMS at all times for inspection, modifications <br />and maintenance. <br />