25F - AGMT - EMERGENCY TRANSPORTATION SRVS

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Approval of Fire/EMS Emergency Ambulance Transportation and Related Services Agreement September 17, 2012 Page 3 • Agreement to the terms and conditions specified in the RFP As part of the Phase I RFP process, OCFA and Santa Ana staff conducted a Mandatory Bidder's Conference was held on February 29, 2012. There were 24 individuals who attended the meeting representing 13 potential bidders (AmeriCARE, CARE, Doctors, GCTI, Gerber, Lynch, Medix, Pacific, Premier, Priority, Rural Metro, Schaefer, and Shoreline). During the conference, staff outlined the following key components of the RFP: 1. Scope: Provide sufficient number of ambulances to respond to 100% of the 9-1-1 call volume within response time requirements. 2. Experience Requirements: Must have recent and comparable 9-1-1 transport experience equivalent to 80% of 2011 call volume not transports 1. Response Requirements: Bidder must strictly adhere to the following minimum required response times at a quarterly compliance rate of ninety percent (90%) in each Code 2 and Code 3 categories, which shall be reported separately: 2. Code 3-Response time must not exceed ten (10) minutes, zero (0) seconds. 3. Code 2-Response time must not exceed fifteen (15) minutes, zero (0) seconds. 3. Vehicles: Selected provider will be required to provide and incur all costs (including gas/repair maintenance costs) for Type III ambulances for Tier I and II service 4. Billing: City will retain billing authority/responsibility for all calls and transports within the City of Santa Ana 5. Phase 2 may include an option that the selected provider bills on behalf of the City of Santa Ana and remits all revenue back 6. Bid Submittal Cost: Proposal must be all inclusive for all First, Second, and Mutual Aid Emergency Transportation Services within the City of Santa Ana 7. Housing: Bid submittal should assume units will not be housed in Santa Ana Fire Stations or facilities. Staff also presented a summary of the 2011 historical call and transportation data for the City of Santa Ana. Phase 1 (Prequalification) Results On March 5, 2012, OCFA received proposals from eight (8) ambulance providers. Of the eight submissions four were disqualified for insufficient 9-1-1 experience, and one for not providing recent audited financial statements. The selection panel established the following companies as meeting or exceeding the RFP requirements and were allowed to compete in Phase II of the RFP process: • CARE Ambulance Services Inc. (CARE) • Doctors Ambulance Services Inc. (Doctors) • Schaefer Ambulance Services Inc. (Schaefer) 25F-3