CARE AMBULANCE SERVICES INC. (2012-196)

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personnel and training - continued (8) Field Training Officers Care's Field Training Officers (FTOs) are responsible for all aspects of EMT training, including ongoing observation in the field. The ratio of FTOs to EMTs committed to the City of Santa Ana EMS Transportation Program is I to 6. FTO Training and Job Functions The FTO job training program is an extensive familiarization with preceptor training objectives, including but not limited to evaluation forms, rating factors, EMT standards, inter-personal communications, patient care documentation, FTO ethics and standards, teaching and support services. FTOs must have at least one (I ) year of experience and undergo an extensive selection process before being chosen. The Field Training Officers perform many functions, including: New employee selection process and field orientation of new employees Driver training Classroom, refresher training and EMT-B skills testing Provide outside training (CPR, First Aid etc.) Career Days and Ambulance Demonstrations Supervisory Training and Job Functions Care's Operations Managers are r'esponsible for overseeing all EMT personnel in the field. All Operations Managers employed by Care Ambulance have successfully completed training at the ICS 300 level and Ambulance Strike Team Leader training. All have completed the Ambulance Service Manager (ASM) training offered by the American Ambulance Association (AAA) and the Ambulance Supervisors Course offered by Texas A&M University. All Operations Managers have completed required FEMA training, including IS 700, IS 703 and IS 800. In addition, all Operations Mangers have completed the Orange County EMS Agency courses in Bio- Terrorism (CBRNE) and First Responder Awareness (FRA) and First Responder Operations (FRO). Management I Field Supervisor Oversight Plan Currently, Care provides an on-duty Operations Manager on a twenty-four (24) hour basis, seven (7) days a week. The Operations Manager functions in a manner similar to a fire department Battalion Chief and is only assigned to field supervision duties. Our Operations Manager is located at our corporate offices in Orange, The on-duty Operations Manager is available at all times and may be contacted immediately via radio through Care's communications center or directly through their cellular telephone. On a daily basis, Care's Operations Managers are in the field, supervising the activities of all assigned personnel. They are deployed in a Code 3 capable vehicle equipped with all necessary fire department radios and extra medical equipment, including back-boards, medical supplies and oxygen. 21