C3 OFFICE SOLUTIONS - 2012 - Laserfiche WebLink

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3 �i ®44eceSolutions Santa Ana with the option to either remove the device from the Managed Print Program and have us manage the printer from a Time & Materials standpoint, or C3 staff can manually pull the meters once a quarter to ensure billing accuracy. 3. C3 will attempt to find the path of least resistance and disruption by attempting to install the Local Print Agent for non - networked devices. Some printers however may be net- work ready and for those devices, C3 provides the best management of devices when they are networked and is captured by our Data Collection Agent, F. Billing and L2eports C3 will provide quarterly billings on a per click basis for both copiers and printers, in one single invoice. 1. Yes, C3 will accommodate quarterly billing and is open to any other schedule the City of Santa Ana requests, 2. Prices presented in this proposal will remain the same throughout the entire term of the agreement. Prices established in the continuing agreements may be adjusted due to infla- tion or changes in operating costs. C3 will submit any price adjustment 90 calendar days prior to the anniversary.of the 3 -year agreement and will be presented with all supporting documentation, as provided by the U.S. Department of Labor Consumer Price Index (CPI). C3 agrees that the published national CPI serves as the maximum amount that can be adjusted to the price and that the price adjustment is subject to the City of Santa Ana's approval. 3. C3 will allow the personnel from the,' City of Santa Ana to gain access to our fleet moni- toring system with full access to view mater and device status 24 hours. Whether the City chooses to engage in having full access or not, C3 will provide full reports associat- ed with the quarterly billing, including meter readings per device as well as the total click count for the quarter. 4. C3 will provide quarterly or semi - annual account reviews along with full reports from the Data Collection Agent to provide assessment of asset utilization. Should the City of San- ta Ana choose to meet with us to hear our recommendations on an ongoing basis, C3 will provide floor plans with device locations, average monthly volume per device, frequency of device failure, device downtime, and recommend changes as C3 sees appropriate to maximize return on investment and achieve higher productivity. The City is not obligat- ed to adhere to any of the recommendations. G. Leasing Financine 1. Yes, C3 is strategically partnered with several third party financing companies to provide lease financing including DLL, GE Captial, Leaf Financial, and US Bank, The City of Santa Ana may choose to pay C3 Office Solutions or make payments directly to the third party leasing company, Most billing questions and other questions related to the terms and conditions of any and all documents presented injunction with C3's agreements will be handled by C3 Office Solutions personnel and may be supported by third party per- sonnel, 2. Yes, C3 may choose to handle the lease in -house should it be the best option for all parties involved in the transaction, Proprietary and Confidential page 112