19F - WIA STRATEGIC PLAN 2013-2017

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Santa Ana's strategic plan calls for expansion of its partnerships in every sector, except direct government employees. The expansion will focus on adding representatives from manufacturing, health care, hospitality, and green clusters that make up its emerging employment thrust. Both the composition of the WIB and its network of collaborating entities suggest a broad collaborative approach to promoting, reinforcing, and sustaining existing and future businesses on behalf of growing an increasingly sophisticated workforce, and to providing the labor force training necessary in the process. A deeper analysis of the WIB membership and relationships shows that the WIB and WORK Center connect the various elements of job production, preparation, and promotion. For example, Rancho Santiago Community College District (RSCCD) not only runs two campuses in the area, but maintains and manages the Digital Media Center incubator, houses an SBA sponsored Small Business Development Center (SBDC) offering free services to local businesses at every level, houses several vocational training centers focusing on customized training and even arts businesses, maintains a corporate training institute, and now heads the Regional Technical Educational Center, coordinating the educational activities of all community colleges in the MSA. Business, workforce, educational and social services such as the Chamber of Commerce, private Career College of California, Conservation Corps, Department of Rehabilitation, Therapeutic Arts, Goodwill Industries, Cambodian Family Services, Women helping Women, and even the library system have been brought into collaboration through memoranda of understanding (MOU) or contracts and the exchange of information and planning through the WIB and WORK Center. A list of formal collaborators may be found in the MOUs and a larger informal one may be found in the 2011 Santa Ana Annual Report, Our City, Our Success Stories: Putting the People of Santa Ana to Work. Both found in the Appendices. The Santa Ana WIB has three members who also sit on Anaheim and Orange County WIBs. It maintains contact with those WiBs and reports on their activities at each WIB meeting and through WIB committee work. In addition, the three WIB's coordinate and collaborate on regional grant opportunities, regional labor issues, job fairs and a constant exchange of marketing materials and cross - marketing with each. By collaborating and sharing information and personnel Santa Ana is able to address business and labor needs more effectively, efficiently and virtually seamless to the business community. In addition to sharing information and perspectives, Santa Ana routes residents in its surrounding areas to neighboring local WIBs, so that job development and support services are integrated for the nearly 700,000 residents in the six city area. There truly is no wrong door to the business owner or worker looking for assistance. Santa Ana has worked hard to develop and foster relationships with highly respected business groups in the region. Orange County Business Council —Santa Ana WIB staff attends and participate in their Economic Development Committee as well as their Workforce Committee which meet monthly. Santa Ana Chamber — management staff meet regularly to discuss business needs, service delivery and work jointly in offering topical workshops and joint host to ►T:3 19F -34