19C - RFP INTEGRATED SOFTWARE - Laserfiche WebLink

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SAPD Integrated Law Enforcement Solution RFP Chapter 1: Rules of Preparation Medium of Document This RFP is the property of the Santa Ana Police Department. The RFP was prepared in Microsoft Word 2010, and Microsoft Excel 2010. The file must be downloaded from the following City website: httn : / /www.ci.santa- ana.ca.us/bids- rfps /default.asp. Appropriate narrative clarification of answers is encouraged as needed. However, narrative should be provided on additional pages in order to preserve the original format and pagination (e.g., Exhibits, Attachments, etc). Any omissions or errors in the submitted offerings are the responsibility of the submitting vendor. Any other duplication or use of this document is prohibited. Notification of Withdrawal of Proposal Proposals may be modified or withdrawn prior to the date and time specified for proposal submission by an authorized representative of the vendor by formal written notice. Proposals submitted will become the property of the City after the proposal submission deadline. Contractual Obligations The Police Department will require certain contractual obligations, regardless of any current agreements between the vendor and the Police Department. Failure to agree to the renegotiate mandate will automatically disqualify the proposal. These terms will include but are not limited to the following: 1. Requirement to Meet All Provisions - Each individual or firm submitting an offer shall meet all the terms and conditions of the RFP. By virtue of its offering submittal, the vendor acknowledges agreement with and acceptance of all provisions of the RFP specifications. 2. Inclusion of Offering - the offering submitted in response to this RFP will be required to be included as part of the final contract with the selected vendor. 3. Accountability - The selected vendor will be required to attend, at a minimum, monthly project status meetings and submit monthly status reports covering such items as progress of work being performed, milestones attained, resources expended, problems encountered and corrective action taken. 4. Warranty - All equipment and software are to be under warranty for at least one year from the date of system acceptance. If the original warranty provided by the manufacturer is longer than the one year period, the Police Department shall receive the benefit of the additional warranty period. The warranty shall require the vendor to be responsible for all cost of parts, labor, field service, and pick up and delivery service charges related to repairs or corrections during the warranty 19C -11 1.4