19C - RFP INTEGRATED SOFTWARE - Laserfiche WebLink

Home Browse Search

SAPD Integrated Law Enforcement Solution RFP Chapter 2: Background and Vendor Response • The CAD uses both points and ranges for verifying locations. Most specific addresses are tied to points, down the level of specific apartments within an apartment complex. • The CAD has a web -based interface for use throughout the Department. Through this interface, users can: monitor unit and incident statuses; search CAD history; create calls for service; and assign case numbers. • The CAD has a highly customized command line that was written in -house by Boris Duran (a former dispatcher who was promoted to managing the department's technical environment). • The CAD receives automatic vehicle location (AVL) data for units equipped with mobile data computers (MDC's). The system includes other common features such as silent dispatch; instant messaging; and automatic mapping of calls for service. About AFR and RMS Officers prepare their reports using templates and highly restrictive report writing software (which is available anywhere within the SAPD network, including patrol units and substations). The in -house developed report writing software (referred to as Incident Reporting 2.0, or IR2) is interfaced with the Tiburon CAD to allow the creation of reports, and import of select CAD data (persons, vehicles, dates, times, and locations). Once reports have been written, they are printed and manually given to supervisors for review and approval or rejection. Once approved, reports are sent to the records bureau where they are photocopied and distributed to the appropriate parties. The Department has a number of different solutions that are referred to as their Records Management System (RMS). However, none are provided by commercial vendors, and none are integrated with CAD, AFR, or JMS. The primary solution used for recordkeeping is a Microsoft SQL database with a graphical user front -end. It is a standalone application that requires manual entry of all data. Ultimately, records indexes (extracting case numbers; report types; and author information) and scans all police reports, using Laserfiche (which is also a standalone system). Another RMS- related application is "Case Tracking ". Originally developed in Microsoft Access, the application is now operated using Microsoft Access, with a Microsoft SQL database. The application allows records technicians to index select data fields from police reports, enabling basic searches. 19C -21 2 -2