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QAIQC - RBF QUALITY MANAGEMENT PROGRAM
<br />RBF's Quality Management Program has four major
<br />components: Quality Assurance; Quality Control; Schedule
<br />and Cost Control; and Project Wrap Up. This program Is
<br />based on Total Quality Management (TOM) principals.
<br />Quality Assurance - The Quality Assurance component
<br />provides for the early prevention of errors and omisslons,
<br />Ensuring quality starts with an assignment of the best
<br />qualified team and implementation of a plan that will
<br />manage quality throughout the life of the project. The
<br />Principal -In- Charge (Client Services officer) and Quality
<br />Assurance Manager will work with the Project Manager to:
<br />Ensure that our team understands the specific
<br />expectations and project objectives and will develop
<br />a project plan (budget and schedule) that will
<br />realistically meet those expectations and objectives.
<br />Review all work performed,
<br />► Ensure on -time delivery of the appropriate planning and design documents at the appropriate milestone.
<br />Quality Control - The Quality Control component provides systematic elimination of defects in the planning and
<br />final construction documents. This component is broken Into two elements: Project Library and Records Center;
<br />and Independent Review.
<br />Project Library and Records Center - A necessity for efficient and effective Quality Control Is maintenance of a
<br />Library of current reference material, and project records that will define the project, define standards, set
<br />Parameters for the scope of work, confirm the scope of work, and establish legal, financial, political, environmental
<br />or infrastructure constraints or obligations. Likewise, documentation of all project transactions and local Agency
<br />concerns must be In a central file readily accessible to project team.
<br />Regular Client Coordination and Communication - We believe that frequent communication and coordination
<br />with the Client helps to ensure that projects stay on track and that the goals and objectives of the Client are met,
<br />RBF recommends that formal progress meetings between the Project Manager and Client be held a minimum of
<br />once monthly, and more frequently if necessary. RBF will prepare written meeting notes to document decisions
<br />made and action Items.
<br />Independent Review - The primary technique used In quality control Is the independent review of all technical
<br />work produced by every Individual on the project. These reviews include:
<br />► Quality Assurance Manager will review project status at quarter points of project to assure continuous
<br />application of the original scope of work, and to assure efficient and cost effective functioning of all Team
<br />Members. If changes In scope are required, the Quality Assurance Manager will advise the Project
<br />Manager to negotiate, document, and Inform Team Members.
<br />Schedule and Cost Control -A three -step process will be followed in managing a project's budget and timeliness:
<br />Step 1. A plan of action for carrying out the work Involves breaking the work In to manageable tasks and
<br />subtasks, I.e., the work breakdown structure (WBS), establishing a sequence and overlap In performing
<br />those tasks and subtasks, and determining the time required and cost for each part, and for the project as
<br />a whole,
<br />25C -104
<br />18
<br />QUALM CONTCatIQUALITY A391JEANCE PROCESS
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<br />► Ensure on -time delivery of the appropriate planning and design documents at the appropriate milestone.
<br />Quality Control - The Quality Control component provides systematic elimination of defects in the planning and
<br />final construction documents. This component is broken Into two elements: Project Library and Records Center;
<br />and Independent Review.
<br />Project Library and Records Center - A necessity for efficient and effective Quality Control Is maintenance of a
<br />Library of current reference material, and project records that will define the project, define standards, set
<br />Parameters for the scope of work, confirm the scope of work, and establish legal, financial, political, environmental
<br />or infrastructure constraints or obligations. Likewise, documentation of all project transactions and local Agency
<br />concerns must be In a central file readily accessible to project team.
<br />Regular Client Coordination and Communication - We believe that frequent communication and coordination
<br />with the Client helps to ensure that projects stay on track and that the goals and objectives of the Client are met,
<br />RBF recommends that formal progress meetings between the Project Manager and Client be held a minimum of
<br />once monthly, and more frequently if necessary. RBF will prepare written meeting notes to document decisions
<br />made and action Items.
<br />Independent Review - The primary technique used In quality control Is the independent review of all technical
<br />work produced by every Individual on the project. These reviews include:
<br />► Quality Assurance Manager will review project status at quarter points of project to assure continuous
<br />application of the original scope of work, and to assure efficient and cost effective functioning of all Team
<br />Members. If changes In scope are required, the Quality Assurance Manager will advise the Project
<br />Manager to negotiate, document, and Inform Team Members.
<br />Schedule and Cost Control -A three -step process will be followed in managing a project's budget and timeliness:
<br />Step 1. A plan of action for carrying out the work Involves breaking the work In to manageable tasks and
<br />subtasks, I.e., the work breakdown structure (WBS), establishing a sequence and overlap In performing
<br />those tasks and subtasks, and determining the time required and cost for each part, and for the project as
<br />a whole,
<br />25C -104
<br />18
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