RBF CONSULTING 5 - 2014 - Laserfiche WebLink

Home Browse Search

RBF's Quality Management Program has four major components: Quality Assurance; quality Control; Schedule and Cost Control; and Project Wrap Up. This program is based on Total Quality Management (TQM) principals. Quality Assurance - The Quality Assurance component provides for the early prevention of errors and omissions. Ensuring quality starts with an assignment of the best qualified team and implementation of a plan that will .manage quality throughout the life of the project. The Principal -In- Charge (Client Services officer) and Quality Assurance Managerwill work with the Project Manager to: Ensure that our team understands the specific expectations and project objectives and will develop a project. .plan (budget and schedule) that will realistically meet those expectations and objectives. > Review all work performed. r Ensure on-time delivery of the appropriate planning and design documents at the appropriate milestone. Quality Control - The Quality Control component provides systematic elimination of defects in the planning and final construction documents. This component is broken into two elements: Project Library and Records Center; and Independent Review, Project Library and Records Center - A necessity for efficient and effective Quality Control is maintenance of a Library of current reference material, and project records that will define the project, define standards, set parameters for the scope of work, confirm the scope of work, and establish legal, financial, political, environmental or infrastructure constraints or obligations. Likewise, documentation of all project transactions and local Agency concerns must be in a central file readily accessible to project team. Regular Client Coordination and Communication - We believe that frequent communication and coordination with the Client helps to ensure that projects stay on track and that the goals and objectives of the Client are met. RBF recommends that formal progress meetings between the Project Manager and Client be held a minimum of once monthly, and more frequently if necessary. RBF will prepare written meeting notes to document decisions made and action items.. Independent Review - The primary technique used in quality control is the independent review of all technical work produced by every individual on the project. These reviews! include: Quality Assurance Manager will review project status at quarter points of project to assure continuous application of the original scope of work, and to assure efficient and cost effective functioning of all Team Members. If changes in scope are required., the quality Assurance Manager will advise the Project Manager to negotiate, document, and inform Team Members. Schedule and Cost Control - A three -step process will be followed In managing a project's budget and timeliness Step 1. A plan of action for carrying out the work involves breaking the work in to manageable tasks and subtasks, i.e., the work breakdown structure (WES), establishing a sequence and overlap in performing those tasks and subtasks, and determining the time required and cost for each part, and for the project as a whole. fWF UUAU7Y CONTH1.100AUTY AUNURANCEPUOCES$ `� VNYY IDXrt� Y. WLn rhlflX � C { l H 1 M:J IN Il 4CWU4 Ol d SIN.�ec Y dfYbfnX U�(aAlk{ Pwy( M1! Mi[b 0 4p p,y ul mm� a mnwd i , mxrn c zl +�'—} LW T v(1 � U b IQYI4Y to wsa ncnuns Y �fma ar�al�cr. P 14 i MHg tql IPJIRI N. Na Iw ", j_ 91kC x b W f 19J t45 04 G EN9'M W Iry Matiwn P V rt:A ry4ini H W p 5Y vluin WI 6 mal G ow r 1 rrrtan C Co Nvti,l n`s m R r Ensure on-time delivery of the appropriate planning and design documents at the appropriate milestone. Quality Control - The Quality Control component provides systematic elimination of defects in the planning and final construction documents. This component is broken into two elements: Project Library and Records Center; and Independent Review, Project Library and Records Center - A necessity for efficient and effective Quality Control is maintenance of a Library of current reference material, and project records that will define the project, define standards, set parameters for the scope of work, confirm the scope of work, and establish legal, financial, political, environmental or infrastructure constraints or obligations. Likewise, documentation of all project transactions and local Agency concerns must be in a central file readily accessible to project team. Regular Client Coordination and Communication - We believe that frequent communication and coordination with the Client helps to ensure that projects stay on track and that the goals and objectives of the Client are met. RBF recommends that formal progress meetings between the Project Manager and Client be held a minimum of once monthly, and more frequently if necessary. RBF will prepare written meeting notes to document decisions made and action items.. Independent Review - The primary technique used in quality control is the independent review of all technical work produced by every individual on the project. These reviews! include: Quality Assurance Manager will review project status at quarter points of project to assure continuous application of the original scope of work, and to assure efficient and cost effective functioning of all Team Members. If changes in scope are required., the quality Assurance Manager will advise the Project Manager to negotiate, document, and inform Team Members. Schedule and Cost Control - A three -step process will be followed In managing a project's budget and timeliness Step 1. A plan of action for carrying out the work involves breaking the work in to manageable tasks and subtasks, i.e., the work breakdown structure (WES), establishing a sequence and overlap in performing those tasks and subtasks, and determining the time required and cost for each part, and for the project as a whole. fWF