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Proposal to the City of Santa Ana <br />Proposal to Provide a Management Compensation Study <br />Project Oversight and Quality Assurance <br />We are committed to meeting the highest professional standards of quality, and each of our team <br />members will spend an appreciable portion of his or her effort in the review, constructive <br />challenge, and direction of assigned responsibilities. <br />Furthermore, we practice peer review of all engagement reports and documentation. At least one <br />knowledgeable person other than the consultant preparing the document must review, critique, <br />and understand the document before it is considered ready for delivery to the client. Finally, <br />because our firm's project managers are directly involved in preparing and submitting project <br />deliverables, no documents or materials of any kind are delivered to the client without the project <br />manager's review and approval. Any work products developed during the activities described <br />above will be submitted to the City's Executive Director or Project Representative for distribution, <br />review, comment and /or approval by designated groups. This is a critical step to ensure accurate, <br />reliable, and valid study deliverables. <br />Our Communication Nadel <br />CPS HR Consulting recognizes that the success of any project depends upon the ability of the <br />consulting team to develop and maintain effective working relationships with the City Project <br />Representative(s), City management and other key stakeholders. Throughout the project, we envision <br />collaborating with the City's Project Representative to maintain open lines of project communications <br />and to develop a shared understanding of project needs, goals, and objectives. CPS HR Consulting <br />considers that open and consistent communication with project stakeholders is a key element of <br />project acceptance and success. <br />CPS HR ANK CONSULTING Page 17 <br />vow <br />