Laserfiche WebLink
As part of the lease agreement, tenants will be asked to sign a release of utility <br />account information, whereby tenants will authorize access to their utility <br />accounts for the purposes of utility monitoring to facilitate resource conservation. <br />F. Reasonable Accommodation & Modification Requests <br />Reasonable accommodations and modifications will be made to meet the needs of <br />disabled applicants, including applicants with both physical and /or mental <br />disabilities. <br />The reasonable accommodation process starts at the site level when an applicant <br />or tenant makes an accommodation request to the Agent. The Agent determines <br />if the request can be approved and accommodated at the property. If the request <br />is approved and can be accommodated at the property the PM provides a written <br />response with a copy to the RSC or referring case manager. If the Agent <br />determines that the request should not be approved or can not be accommodated <br />at the property, the PM must send the request to the Owner for review and final <br />disposition. Only the Owner is authorized to deny a reasonable accommodation <br />request. The RSC or the outside referring case manager is an integral part of the <br />reasonable accommodation process. With the tenant or applicant's approval, <br />copies of all communications are sent to the RSC thus affording the RSC and /or <br />outside referring case manager full opportunity to intercede and advocate on <br />behalf of the tenant/applicant. <br />Should the Owner determine that the request should be denied then the <br />tenant /applicant and the RSC are invited to enter into interactive process to <br />determine other ways to respond to the tenant/applicant's need. If necessary <br />Owner will consult with its fair housing attorney to assure that Owner has <br />fulfilled it obligations in regards to the tenant/applicant and the law. <br />G. Incident Reports <br />The PM is required to forward an incident report to the owner within 24 hours or <br />no later than and no later than the first business day of an incident.. This policy <br />allows Owner to monitor and provide proactive oversight to incidents that <br />involve the use of the public emergency response systems and well as incidents <br />that involve the communities in which our properties are placed and incidents <br />that may pose a liability to the owner. The Incident Report includes an area for <br />site staff to indicate interventions proposed or undertaken, which allows the asset <br />manager to review the way the incident was handled by the Agent. This ensures <br />consistency with ACOF's philosophy and allows ACOF the opportunity to <br />intervene if necessary. <br />H. Security <br />Exhibit H - 38 - <br />