VISTA DEL RIO PARTNERS, L.P. - Laserfiche WebLink

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Vista del Rio will include the following security enhancements: 1.) Security Cameras: the project design will include security cameras with remote access and dual monitoring from the tenant manager's office and apartment; 2.) Controlled Entry /Locks /Gated Parking: the building will be locked at all times, and each tenant will have an outside key and a key to their unit; 3.) Fire Alarm monitoring that includes: 24 hour fire alarm monitoring by a third part vendor and a phone calling tree that starts with the PM and ends with ACOF's asset management staff. 4.) Cell phones — Phones will be assigned to each property manager to facilitate accessibility and communications. 5.) Site Staff /CPPIFirst Aid Training: PM living on -site will be trained in fire safety, crisis intervention, and First Aid /CPR will live on -site; and /or 6.) Disaster Preparedness: A site specific evacuation plan for earthquake, fire, and other potential disasters will be in place. The PM will conduct bi- annual fire drills IV. GREEN OPERATIONS & MAINTENANCE Regular and consistent maintenance supports ACOF's mission of safe, supportive, well maintained housing and an uncompromised level of customer service to its tenants. The designated asset manager provides oversight of the Agent's maintenance services. Each building has a dedicated maintenance staff person. Owner works with vendors that have serviced its portfolio in some cases since the first property was placed in operations. This means that when an emergency occurs Owner can count on vendors that are experienced with working with Owner's special needs population. Again, it means that the tenants are not faced with the unfamiliar in extraordinary circumstances. Each buildings has a site specific maintenance plan that is created by a facilities management consultant and takes into account the buildings systems and the manufacturer's maintenance and replacement schedule. Vista del Rio's property maintenance plan will reflect current thinking on Green Operations and Maintenance. The manual will utilize Enterprise's Green Communities template which encompasses best practices for healthy and high performance buildings. Maintenance administration begins during construction. The asset manager reviews and approves any change order that have long term maintenance implications. At the end of construction, to ensure cross training on building systems, the Property Manager, the back up manager, the designated maintenance staff person and if applicable maintenance service vendors attend the subcontractor's systems maintenance instructional session. To ensure that the property maintenance manual is consistent with the manufactures maintenance and operating guidelines, the facilities management consultant who is responsible for creating the manual will also attend the subcontractor's training. The Property Manager, the back up manager and designated maintenance staff also participate in the punch list inspection. The maintenance plan includes a preventive maintenance schedule, routine maintenance, designated maintenance staff and a vendor list. Maintenance standards include a 24 hour response time to all work -order requests, an annual 100% unit inspection, quarterly smoke Exhibit H - 39 -