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detector inspections, completion of emergency work orders within 24 hours, units make <br />ready within 7 days, and a 24 hour window for graffiti removal. <br />A. The Green Operations shall include the following: <br />• Green and Healthy Housekeeping — cleaning procedures, low -toxic cleaning <br />products, storage and disposal of cleaning products, disposable janitorial <br />supplies, and housekeeping equipment <br />• Indoor Pest Prevention and Control — integrated pest management, pest <br />prevention tips, pest management protocols, and bed bug prevention and <br />control <br />• Waste Reduction and Recycling — waste prevention, weekly recycling <br />program, building rehabilitation / renovation waste management, and <br />hazardous waste disposal <br />• Energy and Water Conservation — energy efficiency strategies, water- saving <br />strategies <br />• Green Groundskeeping — irrigation, plantings, integrated pest management, <br />storm water filtration, exterior lighting, and parking lot <br />B. Preventive Maintenance Schedule <br />Interior painting and redecoration of individual units shall occur every 3 to 5 <br />years based on need substantiated by the annual physical inspection, or as <br />occupancy changes, or as the Agent and Owner may otherwise deem necessary. <br />Any painting needed to be done sooner than six (6) years shall be charged to the <br />tenant on a pro rata basis. <br />C. General Repairs <br />All items needing repair or replacement, whether reported by the tenants or <br />discovered by management staff, shall be recorded by the Agent on a maintenance <br />work order form. <br />1. The form shall be completed in triplicate; one copy each shall be given to the <br />Tenant and Goodwill and one copy shall be retained in a suitable ledger for <br />follow -up as the work proceeds. <br />2. The work order form shall indicate the costs of labor and materials and the <br />Property Manager shall determine any charges to tenants for damages beyond <br />normal wear and tear. Tenants will be billed promptly for damages they cause, <br />and per the lease agreement, be required to reimburse the Property within 30 <br />days or other reasonable time agreed upon by the PM and tenant. <br />Exhibit H - 40 - <br />