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25B - AGMT - PD SOFTWARE SYS
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25B - AGMT - PD SOFTWARE SYS
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Last modified
11/12/2015 2:33:31 PM
Creation date
11/12/2015 1:58:24 PM
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City Clerk
Doc Type
Agenda Packet
Agency
Clerk of the Council
Item #
25B
Date
11/17/2015
Destruction Year
2020
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Manager is responsible for Project scheduling and management of TriTech Project personnel and <br />subcontractor /supplier resources. <br />The Project Manager utilizes a standardized methodology for project implementation, project management, <br />and risk identification and management. TriTech's Project Manager is responsible for Project scheduling and <br />management of TriTech Project personnel and applicable Subcontractor /supplier resources, budget <br />management, identification and management of Project risks, and communication with the Client's Project <br />team. The TriTech Project Manager will be responsible for the collaborative coordination of Client resources <br />in an effort to ensure that avoidable Project delays will be minimized. <br />The Project Manager is involved in the Project beginning with the SOW development and continuing <br />through post Go Live Project closure activities, The Project Manager will be an active participant in many of <br />the milestone events through the course of the Project including System Orientation, DOLF, and Go Live. <br />The Project Manager will organize a weekly Project status call with the Client and necessary Project team <br />members. Additionally, the Project Manager will provide the Client with a written Project status report on a <br />monthly basis, as further defined in this SOW. <br />M <br />The Systems Engineer is responsible for two primary functions, within the scope of the Project: 1) <br />configuration of Standard TriTech Interfaces ( including configuration documentation); and 2) development <br />of software requirements documentation for Custom Interfaces. The Systems Engineer will additionally <br />participate in testing of each of these Subsystems. In some cases, Development Engineers may perform the <br />role of the Systems Engineer for specialized interfaces, particularly for Inform RMS interfaces (the Client <br />will be notified of such substitutions in advance). <br />3.4 Inform CAC Business AnMyst <br />The Inform CAD Business Analyst is responsible for the configuration of the CAD based on the Client's <br />system requirements, business rules, configuration data, demonstration of functionality, acceptance testing, <br />and technical support throughout the Project. The Business Analyst will provide consultation services to the <br />Client with regard to the configuration and operation of CAD. The Inform CAD Business Analyst is also <br />responsible for conducting the CAD System Orientation, Demonstration of Licensed Functionality (DOLF), <br />performing TriTech's role in FAT and providing consulting support throughout the Project. <br />After the completion of the DOLF session, ownership for continued Code File configuration and <br />maintenance transfers to the Client. At this stage, the Business Analyst will serve as a consultant for the <br />Client's further configuration of the Client's CAD system until the Client's System is in live operation. <br />These activities are described in later sections of this SOW. <br />The Business Analyst will be an active participant in many of the milestone events through the course of the <br />Project and will participate in Project status calls, as needed. <br />3.5 Inform Mobile Business Analyst <br />The Inform Mobile Business Analyst is responsible for the configuration of the Inform Mobile based on the <br />Client's system requirements and the dispatch and field users' operations. The Inform Mobile Business <br />Analyst will provide consultation services to the Client with regard to the configuration and operation of <br />Inform Mobile. The Inform Mobile Business Analyst is also responsible for conducting the Inform Mobile <br />System Orientation, performing TriTech's role during FAT, delivery of Train the Trainer and Inform Mobile <br />Administration Class, as well as providing consulting support throughout the Project implementation life <br />cycle. <br />25B -52 <br />
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