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Project Execution 7.18.9 TriTech Responsibilities (for all Inform CAD training activities) ta) Conduct a training orientation between the assigned TriTech Training personnel and the designated Client representative. The objective of this session is to define the curriculum for the Training, based on the cenfignrations of the Subsystem. b) Conduct the training in increments of one (1), eight (8) hour days. c) Provide feedback to Client Supervision as to the progress of the students. d) For the Training classes that are held at TriTech, provide adequate training facilities and equipment. e) Prepare and submit a TCR upon completion of each class or group of consecutive classes. 7.3.8,2 Client Responsibilities (for all Inform CAD training activities) a) Participate with the training orientation by providing a decision maker that can articulate the specific business practices that have been used in guiding the build of the Client's System. b) Provide facilities for the execution of the training to include adequate seating for each workstation and an overhead projector. c) Provide a supervisor for each class that can answer agency specific questions as related to the build of the Client's system. d) Review and approve the applicable TCRs. 7.3.8.3 Inform CAD Call Taker /Dispatcher User Training Course (Client site) The Inform CAD User Training course is a four (4) day class, and training days are a maximum of eight (8) hours in length. Prior to training, TriTech will hold a training orientation to develop an Inform CAD training plan for the Client. This plan will take into consideration the setup of the System, The training orientation should be held between TriTech Training personnel and designated Client personnel, Client personnel should include person(s) who can articulate the specific Client business processes related to configuration of the Client's System, TriTech Training personnel will tailor the training curriculum to include those business practices where applicable. Given that questions may arise for specific agency procedures during the course of the training, TriTech recommends that the Client have a supervisor present at each training class. Ideally, this supervisor would have participated in the implementation process, Training otasses will ideally start on a Tuesday, and end on Friday. The number of students attending the User Training course will be limited to ten ('10) students per class. This class will be held at the Client's site. 7.3.8.4 Inform CAD Dispatch Supervisor Training (Client site) The Inform CAD Dispatch Supervisor Training class has been designed as a five (5) day class that includes a four (4) day Inform CAD Call Taker/Dispatcher User Training followed by a one (1) day Inform CAD Supervisor training. This class is designed for the Dispatch Supervisors with the goal of preparing them to support the users after Go Live by answering their questions and addressing post -Go Live common problems. This class will include topics such as Power.Line configuration, Premise building and maintenance, Personnel maintenance, Vehicle Manager, and other areas that may require assistance from the supervisors. This class is reco rimended only for the supervisors. Ideally, this class will start on a. Monday, and end on a Friday, and the class size will be limited to tea (10) students. 73.8,5 Inform CAD Train -tho- Trainer (Client site) The focus of this three (3) day course is to prepare selected Client personnel to train new dispatch and administrative personnel in the use of Inform CAD. Attendees will learn to apply principles of adult learning 35 25B -81