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such as non- verbal communication skills, presentation skills, methods of delivery and objective writing skills. The goal is to prepare these personnel to apply TriTech's concepts of training. The course does not include Inform CAD user training for the participants. Prior to attending this class the participants must attend an Inform CAD Call Taker/Dispatcher User Training Course. Training classes will start on a Tuesday, and end on Thursday. The number of students attending the User Training course will be limited to five (5) students per class. This class will be held at the Client's site. The Client is responsible for providing adequate training facilities, including a conference room with adequate space and seating /conference table space, white board, and computer projector (capable of 1024x768 resolution). Prerequisites; Completion of the Inform CAD Call Taker /Dispatcher User Training Course 7.3.8.6 Inform CAD End user Follow Up Training (Client ,Ito) The purpose of this three (3) day follow -up training is to refresh the Client's skill level with the operation of Inform CAD. This is typically conducted port Go -Live. Prior to the course, TriTech Training personnel will consult with the Client as to the specific areas of the Inform CAD for which the Client requires enhanced and /or revisited training, Training classes will start on a Tuesday, and end on Thursday. The number of students attending the User Training course will be limited to ten (10) students per class. This class will be held at the Client's site. The Client is responsible for providing adequate training Facilities, including a conference room with adequate space and seating/conference table space, white board, projector, and computer projector (capable of 1024068 resolution), Prerequisites: Completion of Inform CAD Dispatcher /Call Taker User Training, 7.3.8.7 Inform CAD Code File Management Training (Client Site) The focus of this three (3) day course is to prepare selected Client personnel to manage Inform CAD Code Files using Inform CAD utilities. Note: The Inform. CAD Demonstration of Licensed Functionality (DOLF) sessions includes training j on the, same utilities as the Code File Ivlanaeement course. Students will learn how tare Code Files interact within the System and how to make necessary changes. This includes evaluating their current set up and options to optimize their System. TriTech strongly recommends that a test or training system be used for this course. Training classes will start on a Tuesday, and end on Thursday, The number of students attending the User Training course will be limited to ten (10) students per class, This class will be held at the Client's site. The Client is responsible for providing adequate training facilities, including a conference room with adequate space and seating /conference table space, white board, projector, and computer projector (capable of 1024068 resolution). 7.3.&0 Inform CAD System Administration Training ( TriTech Site) The System Administration Training course provides an overall administrative perspective of the system including operating system and database management software and equipment components. This comprehensive 4 -5 day course is held at TriTech headquarters, and trains System Administrators and staff members on how to set up and administer infrastructure configurations for the Client- configured Inform CAD System, The class will also provide attendees with sufficient skills to perform system maintenance manage and monitor interfaces, manage system operation and database settings for application support, maintenance and backup, and general troubleshooting skills. 36 25B -82