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b. Contractor(s) shall provide online access to before and after digital photograph files, mapped locations, billing <br />information, etc. in a real-time environment of graffiti removal work done for the City. Digital photographs shall be <br />clearly labeled as public or private, before or after, and with the exact location of the graffiti, and shall reference <br />any work order number associated with the removal. All photographs shall be date and time stamped. All <br />photographs shall show enough of the surrounding area or structure to determine size and location on the facility. <br />Contractor is to provide real-time mapping of all graffiti removal via Google maps or other commonly used <br />mapping. <br />c. The Contractor will prepare and submit to each City department or agency a report of surveillance activities <br />performed during the month. This report will provide the following basic information: <br />i. Amount of time spent on surveillance per week; <br />ii. Areas covered in the surveillance; <br />ii. Dates and time that surveillance took place; and <br />iv. Graffiti found and location of the graffiti. <br />V. INVOICING <br />a. Contractor shall invoice the requesting department unless otherwise advised, upon satisfactory receipt of product <br />and/or performance of services. <br />b. City will use best efforts to make payment within thirty days following receipt and review of invoice and upon <br />complete satisfactory receipt of product and performance of services. <br />c. City shall notify Contractor of any adjustments required to invoice. <br />d. Invoices shall contain City PO number, invoice number, remit to address and itemized products and/or services <br />description and price as quoted and shall be accompanied by acceptable proof of delivery. <br />e. Contractor shall utilize standardized invoice template upon request. <br />f. Invoices shall only be issued by the Contractor who is awarded a contract. <br />g. Payments will be issued to and invoices must be received from the same Contractor whose name is specified on <br />the PO's. <br />h. The City will pay Contractor monthly or as agreed upon, not to exceed the total quoted in the RFP response. <br />i. Contractor(s) shall provide a spreadsheet with each monthly invoice showing the following; <br />i. Showing each location or address serviced; <br />ii. Number of the service request associated with the removal if any; <br />iii. Type of removal; <br />iv. Date; <br />v. Notes; <br />vi. Square footage cleaned; and <br />vii. Method of removal. <br />VI. PERFORMANCE REQUIREMENTS <br />The successful Contractor(s) shall clearly demonstrate the ability to: <br />a. Receive service requests on a twenty-four (24) hour basis via app, fax, or e-mail; <br />b. Prepare surfaces and paint over graffiti with a color matching the existing covering, or remove graffiti with <br />appropriate cleaners, removers, etc.; <br />c. Protect surfaces, landscaping, and personal property adjacent to graffiti removal locations; <br />11 <br />