75E - PH - WATER MANAGEMENT PLAN

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2015 URBAN WATER MANAGEMENT PLAN 2.3.2 Non - Residential Non - residential use includes commercial, industrial, institutional water demands. Institutional water use accounts for 4 percent of total non - residential water demands and commercial accounts for 52.3 percent of total non - residential water demand. The City has a mix of commercial uses (markets, restaurants, etc.), public entities (schools, fire stations and government offices), office complexes, light industrial and warehouses. 2.3.3 Sales to Other Agencies The City does not sell water to other agencies although it does maintain emergency interconnections with neighboring cities and water districts. 2.3.4 Non- Revenue Water Non - revenue water is defined by the International Water Association (IWA) as the difference between distribution systems input volume (i.e. production) and billed authorized consumption. Non- revenue water consists of three components: unbilled authorized consumption (eg; hydrant flushing, firefighting, and blow -off water from well start -ups), real losses (e.g. leakage in mains and service lines, and storage tank overflows), and apparent losses (unauthorized consumption, customer metering inaccuracies and systematic data handling errors). A water loss audit was conducted per AWWA methodology for the City to understand the relationship between water loss, operating costs and revenue losses. This audit was developed by the IWA Water Loss Task Force as a universal methodology that could be applied to any water distribution system. This audit meets the requirements of SB 1420 that was signed into law in September 2014. Understanding and controlling water loss from a distribution system is an effective way for the City to achieve regulatory standards and manage their existing resources. 2.3.4.1 AWWA Water Audit Methodology There are five data categories that are part of the AWWA Water Audit: 1) Water Supplied 2) Authorized Consumption 3) Water Losses 4) System Data and 5) Cost Data. Data was compiled from questionnaires, invoices, meter test results, and discussion with the City. Each data value has a corresponding validation score that evaluates the City's internal processes associated with that data entry. The scoring scale is 1- 10 with 10 representing best practice. The Water Supplied section represents the volume of water the City delivered from its own sources, purchased imported water, or water that was either exported or sold to another agency. Validation scores for each supply source correspond to meter accuracy and how often the meters are calibrated. If the calibration results of supply meters were provided, a weighted average of errors was calculated for master meter adjustment. This adjustment factor was applied to reported supply volumes for meters that were found to register either over or under the true volume. Validity scores for meter adjustment are based on how often the meter is read and what method is used. The Authorized Consumption section breaks down consumption of the volume of Water Supplied. Billed metered water is billed and delivered to customers and makes up the majority of an agency's arcadis.com 75E-24 2 -4