19D - WORKFORCE PLAN 2017-2020 - Laserfiche WebLink

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Please refer.to OC Regional Plan Section 2Aii for a description of the how and which groups were contacted and invited to participate in both planning efforts and the public comment process. The local boards extended local outreach efforts to include stakeholders and CBOs representing the individuals from target populations Including those groups who have experience serving or working with high -need and historically disadvantaged communities such as farmworkers, ex- offenders, those who are limited English proficient, out of school and/or disconnected and foster youth, including former foster youth, as described in the Regional Plan. COMPLIANCE WITH PHYSICAL AND PROGRAMMATIC ACCESSIBILITY AidD INCLUSIVITY The local boards complied with physical and programmatic accessibility requirements for individuals with disabilities by providing information for special assistance to participate in public meetings, call (714) 480.6500 or the TDD at (714) 834.7163. Special accessibility needs were requested to be made 48 hours in advance to allow the local boards to make reasonable arrangements to ensure accessibility to public meetings. (28 CFR 35,102. 35.104 American Disabilities Act Title II). The local boards give due consideration to the language needs of the communities within the OC REGION jurisdiction and has ensured accessibility and outreach to include these communities. Interpreters are available upon request to facilitate access and inclusivity for limited English proficient communities. Public meetings have been held at multiple times and various locations throughout the county to allow a diverse range of Individuals and organizations to attend. Materials are available for translation, including electronic communications and invitations, in other languages where appropriate. X COMMON INTAKE AND CASE MANAGEMENT EFFORTS CURRENT PROCESS: The current intake /eligibility process begins with an orientation which provides an introduction to WIOA and the mission and goals for the AJCC. Interested participants are given information about the services and programs that are available, co- located partners, locations of AJCCs within the county, paperwork and eligibility requirements for enrollment, workshops, available accommodations, equal opportunity and participant responsibilities. Group orientations are offered three to four times per week, and one -on -one orientations are available daily at the request of a participant. The "Career Consultant of the Day" may also provide information to clients while assisting them in the Resource Room. Orientations are typically facilitated by staff from Title I, Title III, and other co- located partners. The Career Consultants determine suitability and eligibility for WIOA enrollment, Enrollment will occur upon completion of eligibility. Once enrolled, participants will be assigned a Career Consultant/Case Manager. Although each participant is assigned to one CareerConsultant/Case Manager, case management is not a stand -alone activity, there is a collaboration across programs and systems with a client- centered approach to address barriers to employment, develop Individualized employment plans and activity timelines, determination of supportive services and /or training needs, provide job and career counseling, assist with placement and provide any needed follow -up services after the participant is employed. Communication across systems is facilitated through the primary assigned Career ConsultantiCase Manager. All participant activity is tracked in CalJobs. Internal Monitors track all co- enrollments and coordinate with Career Consultants to avoid any duplication of services. To provide complementary services, Adult and Dislocated Workers may be co- enrolled with other programs such as Wagner - Peyser, Trade Agreements Act (TAA), Senior Community Service Employment Program (SCSEP), CalWORKS, Veterans Employment - Related Assistance Program (VEAP), and National Emergency Grants (NEG) and other discretionary programs. Using the grant codes provided by OC REGION, client records are coded accordingly to ensure that activities are added, closed and updated in a timely matter following established internal protocols. The local AJCCs utilize California's internet -based job and case management system, CaIJOBS. CalJOBS allows Orange County WIOA and AJCC partner staff to conduct intake and provide case management through an integrated, technologically- enabled platform. Both WIOA Title I and WIOA Title III Wagner - Peyser OC AJCC staff are trained to use CaIJOBS. As CaIJOBS contains both WIOA Title I and WIOA Title III information, data - sharing and coordination of efforts are streamlined. For example, staff are able to view services that are being provided to participants in WIOA, Wagner- Peyser and TAA programs. This data integration also allows for tracking and reporting of co- enrolled individuals across these programs. Furthermore, through the use of the Generic Program In CaIJOBS, the local boards have the ability to set up additional programs in the system that are party to the State Plan. Finally, other AJCC partner staff have the opportunity to use CalJOBS to better assist clientele and view services being provided, resumes, and job leads. M 19D -91 OC Local Plan