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Proposal Option 1— Cloud Based (Hosted) Map Based Application Project Scope The scope of this project is to provide the city with access to a hosted map based application. The city desires to enter into a three year agreement with the vendor with the option to extend the agreement for an additional two years. In the sealed fee proposal, the vendor will provide two quote options based on the project requirements listed below. Quote Option 1: Annual price for the Hosted Map Application for years one, two and three. Quote Option 2: Annual price for the Hosted Map Application for years four and five. The City desires to have one point of contact for all interactions with the Vendor in regards to the hosted map based application. The City also desires the option to change the point of contact as needed during the course of the agreement, at the City's discretion. The vendor will provide access to a hosted map based application that offers the following features and abilities: System Architecture / General Requirements • The vendor will provide unlimited user account based access to the hosted map based application for all city employees. • Each user account will use pass -thru authentication using a custom designed City intranet website that will pass the user's city network credentials to the hosted map based platform for authentication on the hosted map based application. • The hosted map based application will support the use of the following browsers: o Google Chrome o Internet Explorer (Version 11 +) o Firefox o The vendor will update the hosted map based application as needed to address browser security and functionality updates. • The hosted map based application will run on servers in a secure tier -4 colocation data facility. During City business hours, the application availability uptime should be rated at 99.9 %. A formal Service Level Agreement is not required, but the city expects compensation for extended downtime and will negotiate a fair rate with the Vendor. • The Vendor will perform all application maintenance and updates after regular City business hours or on weekends. • The Vendor will offer periodic web -based training for City employees. • Support will be available via phone and e -mail during regular City business hours. Layers The hosted map based platform will provide access to the following layers: • Underlying map base provided by Bing or Google Maps with option to display up -to -date aerial high - resolution aerial photography. • Orange County Parcel data for the entire city of Santa Ana plus a reasonable buffer to allow for interagency project needs. The parcel graphics will be updated according to the County update 25H -30 Page 2 of 10