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The evaluation process will be done in two stages which includes an initial evaluation of the written proposal and preliminary scoring to develop a short list of Proposers that will continue to the final stage of an oral presentation, interview and reference checks. The criteria for evaluating the proposals submitted will take the following items into consideration: A. Overall Proposal /Understanding of the Required Services .......... 25% Proposals will be evaluated against the RFP specifications and questions below: I. Has proposer demonstrated a thorough understanding of the purpose and scope of services 2. Has the proposer demonstrated that it understands the deliverables and reports (i.e, daily incident reports, guard tour patrol reports etc.) the City expects it to provide B. Relevant Experience/ References .............. ............................25% Proposals will be evaluated against the RFP specifications and the questions below: 1. Does the proposer have experience on similar size contracts 2. Does the vendor have a minimum of five (5) years' experience dealing with municipalities C. Price Proposal ...................................... ............................20% Price Proposals will be evaluated based on individual site prices submitted in Exhibit B D. Technology ........................................ ............................15% Ability to provide real time incident reporting. E. Training Plan ....................................... ............................10% Did proposer present an acceptable training plan? Retention Plan ................................... .............................5% Does proposer demonstrate ability, and /or, initiatives to retain employees? G. Oral Interview In addition to the written proposal, the top tier proposers may be asked to City of Santa Ana Unarmed Security Guard SeYvK iccej jRFP z5 1 8 Page 14