U.S. SECURITY ASSOCIATES, INC.-2017

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The Santa Ana WORK Center is located within the SARTC. The WORK Center combines resources from various agencies to provide integrated job and workforce development services, including job search assistance, employee referrals and placement, unemployment insurance filing, and career counseling for adults and youths. As part of the WORK Center, the State of California EDD leases an administrative office on the first floor for staff and is not open to the public. The City of Santa Ana and the State FDD lease the two suites on the second floor. The administrative suite averages 14 client visits per day and the referral center suite averages 100 client visits per day. The WORT{ Center offices on the first and second floors are open from 7:30 AM to 5:00 PM Monday thra Thursday and every other Friday, A security guard under separate contract by the State of California is assigned to the referral center suite during the hours it is open to the public. It is expected that the security company awarded the contract under this RFP will work in cooperation with the security guard assigned to the referral center when necessary. The County of Orange Social Services Agency leases the suite on the third floor and averages 26 client visits per day. The third floor suite is open from 7:00 AM to 5:00 PM, Monday tbru Friday, 1. SCOPE The City's objective is to provide deterrence against crimes of vandalism, theft and bodily irljury at the SARTC on a twenty-four (24) hour basis. Management of Facility The SARTC is owned by the CRY of Santa Ana and managed by the Public Works Agency, Onsite property management services are available drying normal business hours Monday through Thursday and every other Friday, The office is closed on weekends and 11 days per year for holidays. This -post requires. highly.. visible security staff witli-excellent interpersonal skills and the ability. to deal with the public in a courteous manner. This post requires extensive public contact. Guards assigned to this post must speak and understand English and be able to write clear and concise reports. Bilingual candidates are preferred and at least one bilingual Spanish speaking guard must be on site at all times. General post assigmnents and tasks include, but are not limited to doe following: Observe-and-roport only, Gourds are not expected to apprehend or physically detain any individual. Patrol restrooms, main floor lobby, train loading areas, balconies and upper floors of the building, perimeter of entire facility, parking lots, parking structure, pedestrian bridge, east and west platforms, all stairways and all approaches onto the property. Using post management system to check in at designated checkpoints, minimum of 27 poirits. a Actively patrol entire properly. ® Maintain facility in lockdown mode when the facility is closed, unless all emergency arises and respond only at the direction of SARTC manaeement or erneraencv aervinec. City of Santa P.naUnarmed Security Guard SerAcos RPP Papp 25