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7. Contractor shall ensure full and satisfactory performance in fulfilling the terns of the Agreement. Interruption or reduction of the normal required service as a result of lack of properly trained personnel, or any reason deemed unsatisfactory by the City, shall be reason for termination of the Agreement. 8. Uniformed City of Santa Ana employees engage in a variety of activities that include building maintenance and cleaning, asphalt paving, diesel and gasoline fueling and highway painting. Uniform damage occurs with these types of activities and a reasonable replacement and repair plan shall be detailed as requested in Section IV (IV.E.8). This plan shall be a major consideration in the selection of a vendor. 9. Upon request, Contractor shall provide a report of items rented and/or purchased by City. The report of rented items shall be sorted by delivery location, provide an item description, inventory quantity, indicate weekly or bi-weekly service as applicable, and actual inventory on -hand. The report of purchased items shall be sorted by deliver location, provide an item description, quantity purchased, unit price, and total dollars. E. DELIVERY Delivery and pick-up shall be made on the same day(s) of each week at the delivery points specified herein, and all items delivered on those days, at no additional cost to City. Contractor shall strictly adhere to the pick-up and delivery schedule developed with each City location's representative. Delivery locations may be changed at any time at the City's discretion. Contractor shall notify City one week in advance of any requested schedule changes. Locations: • CITY HALL, 20 CIVIC CENTER PLAZA, BASEMENT, 92701 • SANTA ANA ROSS ANNEX, 24 CIVIC CENTER PLAZA, 3RD FLR, 92701 • CITY YARD, 220 S. DAISY AVE. PUBLIC WORKS, 92703, Bldg. A • CITY YARD, 220 S. DAISY AVE. PARKS & RECREATION, 92703, Bldg. A • CITY YARD, 215 S. CENTER ST, FLEET MAINTENANCE, 92703, Bldg. J • SANTA ANA ZOO, 1801 E. CHESTNUT, CA. 92701 • POLICE DEPT., RECEIVING M-95, 60 CIVIC CENTER PLAZA 92703 New itetns, including replacements, and repairs shall be delivered within fourteen (14) days of receipt of order. City shall furnish only the space necessary to store and place the clean and soiled uniforms and dust control items. Contractor shall provide sufficient size and quantity laundry containers appropriate for soiled items, clean garment lockers, racks and hangers as needed at each location at no additional charge. Contractor shall deliver clean garments once a week, after the original installation is made, to the delivery points specified. Each of the employee's sets or uniform pieces shall be hung on hangers and shall be secured together for the individual employee and labeled in sequence. F. LOGO/EMBLEM The logo/emblem representing the City of Santa Ana is attached as ATTACHMENT 3: SAMPLE LOGO/EMBLEM. The logo/emblem is blue and yellow with yellow text and shall be sewn over the left shirt pocket on all garments. The patch size will be determined by the City of Santa Ana and coordinated with the vendor after award. City of Santa Ana RFP 17-094 Page 15 25B-14