65B - SOLID WASTE RFP - Laserfiche WebLink

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City of Santa Ana, California Section 3. Scope of Requested Collection Services SECTION 3 - SCOPE OF REQUESTED COLLECTION SERVICES This section provides a brief description of the collection services solicited through this RFP. Article 5 of the Agreement provides the detailed scope of services. 3.1 Summary of Collection Services The collection services are separated by service sector (i.e., Residential Curbside, MFD, Commercial and City). The Agreement provides the contract terms and conditions including a complete description of the collection services requested, including a Scope of Services. It also describes public education and outreach requirements for the initial start-up operations and ongoing operations; operations, equipment and personnel; billing, customer service, and reporting; franchise fees and other fees; contractor's compensation and rate setting; insurance and performance bond; and performance standards and liquidated damages. 3.1.1 Exclusivity of Collection Services Contractor will have exclusive rights to collect: 1. Residential Curbside, MFD and Commercial solid waste, recyclable material, and organic material from within the service area; 2. Materials hauled in roll -off boxes with the exception of construction and demolition materials; and, 3. Residential, MFD and Commercial bulky -items. Limitations to the Contractor's exclusive rights are described in Article 4.2 of the Agreement. 3.1.2 Responsibilities of Contractor Contractor will be responsible for the following, pursuant to the requirements of the Agreement: 1. Collecting Solid Waste, Recyclable Materials, and Organic Materials generated by and placed for Collection by Customers of Contractor's services. 2. Transporting Collected materials to the appropriate Approved Facilities; 3. Performing all other services required by this Agreement including, but not limited to, Commercial, Multi -Family and Roll -Off Customer billing; public education; customer service; record keeping; and, reporting; 4. Furnishing all labor, supervision, vehicles, Containers, other equipment, materials, supplies, and all other items and services necessary to perform its obligations under this Agreement; 5. Paying all expenses related to provision of services required by this Agreement including, but not limited to, taxes, licenses, regulatory fees (including fees and surcharges as applicable), and utilities; and paying all expenses related to the DRAFT RFP for Franchised Collection Services 11/28/17 Page S 65B-14