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City of Santa Ana, California Section 4. RFP Policies, Conditions, and Process <br />4.4.3 Step Three — Submittal of Written Questions <br />The City directs Proposers to submit all questions and requests for information in writing <br />directly to City at the email address listed in Section 4.4.1. The deadline for submitting written <br />questions and requests for information is provided in Section 1.4, RFP Schedule. <br />Written responses to questions will be provided to all eligible Proposers. In the event of any <br />inconsistencies between oral responses provided at the pre -proposal meeting and written <br />responses subsequently issued, the written responses must be used for preparing proposals. <br />4.4.4 Step Four— Proposal Submittal <br />Proposer shall submit eight (8) double -sided copies in three-ring binders of the complete <br />proposal and one (1) single sided, signed original according to the deadline provided in Section <br />1.4, RFP Schedule. In addition, the Proposers are required to submit a flash drive containing: <br />• An electronic copy of all completed cost proposal forms (i.e., those provided in <br />Attachment 8 of the RFP) formatted for Microsoft Excel; <br />• An electronic copy of the Model Franchise Agreement, noting all requested <br />changes in redline/strikeout, in Microsoft Word format; and, <br />• A complete PDF of the proposal (excluding financial statements, if confidential). <br />These items shall be placed and submitted in a sealed package. Proposals must be printed on <br />8'/: inch by 11 -inch paper with post -consumer recycled -content paper. All pages shall be <br />consecutively numbered; although, each section may start with a new page number if <br />proceeded with the section number (e.g., Page 2-1 for the first page of Section 2). <br />The package shall be clearly labeled: <br />PROPOSAL FOR CITY OF SANTA ANA FRANCHISED COLLECTION SERVICES <br />FROM: <br />Name of Proposer: <br />Address: <br />Contact Person: <br />Telephone Number: <br />E-mail: <br />The proposal may be mailed or hand delivered to: <br />City of Santa Ana Public Works Agency <br />20 Civic Center Plaza, M-21 <br />4th Floor, Ross Annex <br />Santa Ana, CA 92701 <br />Attn: Christy Kindig <br />DRAFT RFP for Franchised Collection Services 11/28/17 Page 25 <br />65B-34 <br />