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EXHIBIT A SCOPEOFWORK CITY OF SANTA ANA REQUEST FOR PROPOSALS FOR BUSINESS PROCESSES ASSESSMENT & IMPLEMENTATION PLAN RFP NO.: 17-072 Introduction and Background: The Public Works Agency (Agency) is responsible for building and maintaining all public streets, storm drains, sewers, and water facilities. In addition, the Agency coordinates refuse collection and recycling, street sweeping, landscaping of the public right-of-way, tree trimming, and graffiti removal. The Agency is also responsible for ensuring that the community enjoys high-quality drinking water and is able to travel around the City efficiently through the use of a state-of-the-art traffic management system. Agency staff works with neighborhood associations to resolve speeding, parking, and traffic problems, and with developers to ensure that City development standards are met. The Agency is made up of four major divisions that include Administrative Services, Engineering Services, Water Resources, and Maintenance Services. Within each division there are a total of 15 subdivisions with potentially different ways of doing business. Over the years, each Public Works Division has developed its own internal procedures to perform various business processes, including but not limited to accounting, budgeting, cash receipting, payroll, fixed assets, etc. Documentation of these procedures is not consistent nor is it standardized across all divisions. The Administrative Services Division includes a Financial Services section that provides many of the accounting and payroll services for the Agency. They also interact with the City's Finance and Accounting staff on a regular basis. Operationally, staffing within the Administrative Services Financial Services Section has remained essentially the same for the last 10 years or more, only instituting changes related to the City's Enterprise Management System and incorporating internal upgrades to computer technology. In December 2013, the U.S. Office of Management and Budget (OMB) issued comprehensive grant reform rules titled, "Uniform Administrative Requirements, Cost Principles, and Audit Requirements for Federal Awards" (Uniform Guidance). As a recipient of Federal funding, these OMB Uniform Guidance regulations impact the Agency by regulating the way grants and contracts are to be managed, and the accounting principles utilized. It is unknown if all of the relevant procedures being used across the Agency are in compliance with the OMB requirements. Description of Work: The Public Works Agency is seeking professional consulting services to evaluate current financial and administrative business practices and recommend operational changes to implement immediately and into the future. The Scope of Work includes the following major areas: 1. Document all relevant "As -is" Agency business processes. • Proposers should note that this includes processes currently in place as well as any workarounds that are currently employed. City of Santa Ana RFP 17-072 20A -f4