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for mailing list or other purposes, subject to Your ability to limit this last type of
<br />disclosure.
<br />To Provide services and carry out our business activities, certain outhonaed people
<br />have access to Your Information, Including our employees, entities affiliated through
<br />common ownership or correct with Spectrum and third Parties that provide and/or
<br />Include: billing and collection services: installation, repair and customer service
<br />subcontractors or agents; program guide dlstiMulors; software vendors; program
<br />and other seMce suppllers for audit purposes; reark0i of Spectrum's products
<br />and services; third party auditors; our attorneys and accountants; and/or strategic
<br />partner, offering or providing Products or services jointly or on behalf of Spectrum,
<br />The frequency of disclosures vales according to business needs, and may involve
<br />access on a regular basis. Spectrum realdcts third series' use of Your Information
<br />W We purposes for which it is disclosed and prohibits third Paries tram further
<br />disclosure or use of Your personally Identifable Information obtained from us,
<br />whether for that third party's own marketing purposes or otharwise.
<br />Unless You object In advance, federal Isco also allows Spectrum to elecloae through
<br />'mailing Ilsla" personally Identifiable Information, such as Your name, address and
<br />the level of Your service subscription. to non-aflilated entities, Including advertisers
<br />and markming entities, for non-seMce related purposes, including product
<br />advertisement direct marketing and msearch. Under no cimumrtances will
<br />Spectrum disclose to these advertising entities the extent of Your viewing habits or
<br />the transaction You make over the system. Spectrum, or our Contractors or
<br />agents, may from time to HMO share non -personal and/or aggregate Inommtlon
<br />such as the number of Service subscribers who match certain sta rulcal profiles (for
<br />example, me number of subsoMbem in various pars of Ne country) with our
<br />adveri content prei or other third parties with whom we have a
<br />relafonship,
<br />We may provide anonymous data to third parties who may combine it with ether
<br />Information to conduct mars compmhensiva audience analysis for us and for
<br />television advertisers. This data helps program networks and cable operators
<br />decide on which programs, channels, and adverdaing to carry. Spectrum may else
<br />use that Information to distribute targeted advedWirg fo You without having
<br />disclosed any of Your pamonally Identifiable Information b the advariaem. These
<br />adwr1saments may Invite interactive or transactional follow-up from You. By using
<br />any of Spectrums Interactive seMces, You consent to our mllection of this
<br />additional information. Unless You consent first or except as required by law, only
<br />anonymous information is disclosed to audience measurement seMces.
<br />As part of Its business activitie,, If Spectrum entem Into a merger, acquisition, or
<br />sale of all or a portion of our Mesa, Spectrum may transfer Customers' personally
<br />idenflfiai and non-pemonal Information as part of the "reaction.
<br />If You subscribe to our telephone service, Your name, address mold, telephone
<br />number may be transmitted via Caller ID, published and distributed In affiliated or
<br />unaffiliated telephone dtrectedes, and available through affiliated or unaffiliated
<br />directory, assistance operators. We take reasonable precautions to ensure mat
<br />non -published and ron-Ileted numbers are not Included in the telephone directories
<br />or deectory assistance services, although wir cannot guarantee that mom will
<br />never occur. Please Mole that Caller IU blocking rtwy not prevent the display of
<br />Your name and/or telephone number when You dial certain business numbers,
<br />911, 900 numbers or toll-trae 800, 066, 877 or 888 numbers.
<br />If allowed by and after complying with any federal law requirements, Spectrum may
<br />disclose personally identifiable Information about Customer to represemativas of
<br />government or to comply with valid legal process, except as provided below,
<br />disclosures shall not include records revealing Customers selection of video
<br />programming. Disclosures to representatives of goomment may be made
<br />pursuant to an administrative subpoena, warrant court older, our reasonable
<br />discretion in rases of emergency or sedans physical Injury, or other permitted
<br />means. In mese situations, Spectrum may be required to disclose p,rsanally
<br />Identifiable Information about a Customer without Customers consent and without
<br />notice to the Customer, Law enforcement agencies may, by federal or state court
<br />order, and without notice to You, obtain the right to install a device that recall
<br />Your Internet and e-mail use, Including addresses of email sant and received and in
<br />Some cases the content of Mose communications; and/or Your use of our
<br />telephone service, including listings of Incoming and outgoing calls and In Wme
<br />cases the content of those call,. In some Instances More there ars valid legal
<br />requests for or orders for disclosure of Your Information, we may ratify You of the
<br />requests or orders and then it may be up to You to object or take specific action b
<br />Prevent any disclosures pumum ! to those requests or ordem.
<br />Whom a governmental entity Is seeking personally identifiable Information of a
<br />Customer who subscribes to Spectrum's video services only or records revealing
<br />Customers selection of video programming, the Cable Act requires a Court order
<br />and that the video subscriber be afforded the opportunity to appear and contest in a
<br />court proceeding relevant to the court order any claims made in support of the Wud
<br />order. At such a proceeding, me Cable Act requires the govammemal entity He
<br />offer clear and convincing evidence that the subject of the informaton Is reasonably
<br />suspected of engaging in cnminat activity and that the information sought wood! be
<br />material evidence in the prosecution of the case. Except in cmaln situations (such
<br />es with respect to those who owe, Or era owed welfare or child support) stats
<br />"fees agencies my obtain the news, addresses, and mrfain other Customer'
<br />Informatlon in It appears In Spectrum's subscriber records under the authority of an
<br />adminisbadve subpoena.
<br />Lynne P. Bell
<br />E -signed 2017-12.0711:02PM PST
<br />lyniie.betl@charter.com
<br />Z Document Integrity Verified
<br />We may also use or disclose pamonally Worktable Information about You without
<br />Your consent (a) to protect our Cuslomem, employees, or property, (b) in
<br />emergency situations, (c) to enforce our lights in court or elsewhere, or directly with
<br />You, for violations of service terms, conditions or policies and/or (d) in order to
<br />comply with the Digital Millennium Copyright AG or at othervAse required by law,
<br />for example, as part of a regulatory proceeding.
<br />Note to California Customers Regarding Your Privacy Rights:
<br />California law requires Spectrum provide to certain Customers, upon request.
<br />cedaln information regarding the sharing of personally Wentifieble Information to
<br />third parties for their direct marketing purposaa. As mentioned above, Spectrum
<br />does not share Personally den0ebie Information with unaffiliated third parties for
<br />their own direct marketing purposes. However. Spectrum may share personal)
<br />Identifiable Information with some same -branded affiliates for those affiliates' direct
<br />marketing purposes (and, if a Spectrum telaphane subscriber, then subject He the
<br />restrictions in the attached CPNI Policy). If You make a request by phone or on-
<br />line, Spectrum will provide You with the number of Its same -banded afeUates in
<br />California and a list of personal Information that It may have shared with some or all
<br />Such affiliates,
<br />Can I prohibit or limit Spectrum's use and disclosure of my personally
<br />Identifiable Information?
<br />If You do not want Your name, address, level of soMce, or other personally
<br />Identifiable Information disclosed to third paries In a "mailing list" as expialned
<br />above, please register this preference at hhp:// b db9.Spctru can or by
<br />contacting us by telephone at 1.88&GET-SPECTRUM. Customers of our video
<br />service cannot optnut of the mllmgen of audience measummentdai
<br />Also, If You do not want to receive marketing messages (s.g„ phone calla, mi
<br />and direct malt) Iron Spectrum, You may call 1 -888 -GET -SPECTRUM or visit
<br />hlfp:Hunauhscdtic .Soectrumcom and make a request to have Your privacy
<br />Preferences updated. Please rote that such request will not eliminate all telephone
<br />calls, ,mails or direct mail sent to You horn Spectrum as Spectrum may still
<br />continue to send rmn-marketing account -related massages to You.
<br />How long does Spectrum maintain personally Identifiable Information?
<br />Spectrum will maintain Personally identifiable Information about You as long as You
<br />are a subscriber to Spectrums Service and as long as necessary for the purpose
<br />for which it was Collected, If You am no longer a subscriber b any Spectrum
<br />Service and me information is no longar necessary for the purpose forwhbh It was
<br />collected. Spectrum will only keep personally idenfifiable Information as long as
<br />necessary b comply with laws governing our business, Than laws Include, but
<br />are not IlmHed m, In and amounting requirements that require record retention.
<br />Spectrum will also maintain personally Identifiable information to satlefy, pending
<br />requests for access by a subscriber to his/her iMournmon or pursuant to a Wort
<br />order. Spectrum will destroy Customers' personally Identifiable information when
<br />Me information Is no longer necessary for the purpose for which it was Collected,
<br />Man More are no longer paneling requests for such Infonnallon, and when it is no
<br />How does Spectrum protect customer Informai
<br />Spectrum fakes the security of our Customers' personally identifiable information.
<br />soriouely, Spectrum takes such actions as are masonably necessary to prevent
<br />unauthorized access by entities other (hen Spectrum to personally identiflebie
<br />Information. Spectmm uses security and/or encryption "C' "BY 0 securecenalM.
<br />senitive personalty Identifiable Information when it collects amts Infonnafon ower
<br />the system. Spectmm 1 fire a access to ifs customer database antl secures he
<br />canterd by use of flrawags antl other step rrethoit Saectrunu limits access to
<br />databases containing Customers' personally foentifable Informatlan to !hose
<br />apecglcally an room ertpbyees and agents of SpecWm and ether Pares
<br />Identified In Me'Wno ossa the information collected by Specwan, saGfon above.
<br />However, we cannot guarantee that IFoase pmcHeUB wig savant every unaumonzed
<br />attemptto amass, use, or disclose personalty Idanifiabte IMortnation.
<br />You need to help protect the privacy of Your ova Infomwtion, You and other who
<br />use Your equipment must not give identifying information to strange, or others
<br />MOM You aro not certain have a right or need to fire Information, you also must
<br />Wks Precautions to prated the security of any pemamally dentifeble Information
<br />M21 You may transmit over any home networks. wireless meters, vnmless fidelity
<br />(WIFQ networks or similar devices by using encryption and other techniques fo
<br />prevent unauthorized persons from Intercepting or receiving any of Your personally
<br />Menti rutse information. You arta responsible for the security, of Your Information
<br />omen using unencr"d, open access or otherwise unsecured Masai in Your
<br />hams. For more information on thingsYov. sari do M help protect me privacy of
<br />Your own information, visit waw.ChartercoMse dtyarwww.CnGuardQhIIne Wv.
<br />If Your organization is subject to the Health Insurance Portability and Accountability
<br />Act (HIPAA), you son team how HIPAA applies to Your Spectrum services by
<br />reviewing our HIPAA Policy, which is incorporated by references Into this Policy.
<br />Can I see the Information that Spectrum collects about ma?
<br />You have a eight under the Cable Act fo see Your pamonally identifiable Information
<br />Met Spectrum collects and maintains. The information Spectrum has about it,
<br />Customer. Is maintained at me local offices where service Is Pmvlded, In our
<br />systems, and at our corporate headquarters. If You would Ilk. to we Your
<br />information, please send a written request to Your local spectrum once. To find
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