INFOR (US) INC. (FORMERLY LAWSON SOFTWARE) 2 - 2008

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Lawson .Si'stcrn Adntinistrtaor Lawson System Administrators must ha%e proven expertise working with the operating system (OS). In ,cneral, I'he Lax son System Administrator: • maintains the Law-,on Environment on the Citv's servers + Adds and maintains users in Lawson • adds and maintains printers in La-wson • Maintains system resources in Lawson • Supports Lawson users on a day -to -day basis • Schedules Lawson batch jobs • Installs the operating system and upgrades • Installs non- Lawson software • Establishes permissions The I.. awson System Administrator may also act as its Security Officer. Luri,.uua INyubuse , .idrninistrutor Lawson recommends that the City have an onsite database administrator (DBA) to maintain and upgrade the relational database associated with Lawson. For example, if the City modifies an application, the DBA needs to coordinate the changes. This person may also be the Lawson Database Administrator. The Lawson Database Administrator must be familiar with Lawson database utilities and the database [tie City intends to use. 'Phis individual: • Coordinates and sometimes makes modifications to database files • Reorganizes product lines Lywwn Sects -ih- O&L Setting up Lawson security requires: • Detailed knowledge of the forms used in the environment and in each Lawson application system for which security is to be implemented • The form action and form IDs used for each program in the system • Web server security knowledge (i.e. Websphere, IIS, etc) • hardware operating system security knowledge (i.e., UNIX or Windows) Ideally, security officers should work closely with application experts to decide the kinds of access users should hav -e to various components of Lawson. The Lawson Security Officer may also be the Lawson System Administrator. Pru ramrraeri;Inirh�sts (Interfiwe & Conivrsion.911ult-ets) Programmers need to understand the "big picture." They need to: + Understand Lawson architecture, standards, and development processes • Understand database design concepts • Know how to debug programs • Take performance considerations into account when designing programs • Be familiar with methods fir encapsulating external logic (APIs, for example) • Understand business Iogic for applications • Understand, apply and maintain the Lawson LBI products: Crystal Reports, Smart Notification, dashboards • Understand, apply and raintain Lawson Process flows • Understand, apply and maintain Lawson Design Studio • Desired programming languages: him], java script S &S Response: Yes. Project Team training participants should have prerequisite skill in the following areas: — Knowledge ofthe client's existing business processes Lawson Software — Confidential 37