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Santa Arta Pcoposal for Emergency Services <br />Comnrrrnity Relations <br />Community Relations is comprised o£ the Public Information Offlcc and is <br />responsil~lc for providing both internal and etiternal communications; keeping <br />members of the (7C1'~~, and the public apprised of current events and issues <br />regarding the C7CFA through the use of various media. <br />Mu/ti-Media Services <br />"1'Irc Multi-1~lcdia Setviccs Section produces award-~vinriing media. Production. may <br />be in video format., in still format, or computer generated, pro~-iding support <br />programs in all. areas of the C7range (:ount~~ Dire 1\uthority. <br />Human Resources <br />"The IIunian hesourccs llivision administers the employee relations program, the employee <br />benefit program., the risk management program, and organisational training and <br />development. <br />Employee Relations <br />'1'hc employee relations programs involve classification and compensation <br />administration, recruiunent and selection processes, labor negotiations, grievance <br />admitistration, and IA~Iemorandum oti Understanding administration. Is:mploycc <br />relations staff also serves as consultants to supervisors and managers in crnployee <br />relations tnattcrs. <br />Organisational Training and Development <br />'1'hc Ot~anizariona] 'Training and Development Section is responsible for providing <br />non-satiety statzttc manclatcd training programs. "The. section also facilitates career <br />dcv elopmc°nt training programs such as the Leadership Institute, which is open to <br />employees aspiring to advance their careers in management positions. In addition, <br />the section administers programs involving hands-on supervisory training Eor <br />etnployces in current supervisory and management positions, as well as, general and <br />job specific training programs for all employees. 'The. section administers the <br />Bilingual testing process, "Tuition Reimbursement Prograte, I ;ducational Incentive <br />Pay cligihility process and Internship Program. <br />Risk Mara ~; cm en t <br />1'hc liisk Management 5eetic>n adcnirtisters the general liability and worlccr's <br />compensation insurance programs, the safety and occupati<~nal health programs and <br />the. \~'cllness and I^irness program (\Y'1~:1~1"1~. "'he: section secures insurance coverage <br />for the 1\uthority's insurance needs, responds to general ]lability losses and claims, <br />designs and implements safety compliance programs, conducts health/satiety and <br />ergonomic assessments and is responsible for maintaining CaIOSI-IA and NFPA <br />health and safety records. A~'ith a 9(7°'o participation level the WI3hI7` program has <br />maximized etificiencics within OCF':\. The \X'I:PI"1' Program Coordinator is <br />responsible for administering the AV'I{I~I"1' clam process, fitness facilities and <br />maintaining the Peer I^itness "Trainer pre~~>rani t~>r the career tu-efighce.r workforce. <br />Orange County Fire Authority 16 of 50 December 2, 201 I <br />